BUSINESS SYSTEMS ANALYST
Location: Eden Prairie, MN — Hybrid, three days per week onsite
Compensation: $100,000–$120,000 base salary plus a 5% bonus
Travel: Approximately 10% within the U.S. and Canada, with more travel expected initially
Our client, an established manufacturer with U.S. and Canadian operations, is seeking a Business Systems Analyst to improve enterprise applications, strengthen business processes, and support its technology roadmap.
This role combines ERP support, business analysis, and project delivery. Initial priorities include organizing a Microsoft Dynamics 365 enhancement backlog, evaluating system customizations, and prioritizing improvements based on business needs. The position will also support new technology deployments and broader business systems initiatives.
Manufacturing experience is required. Dynamics 365 experience is preferred, but candidates with experience supporting other enterprise ERP platforms are encouraged to apply.
KEY RESPONSIBILITIES
- Support and optimize ERP and related applications, troubleshoot issues, and coordinate resolution with internal teams and external partners.
- Organize and prioritize system issues and enhancement requests based on business impact.
- Partner with manufacturing, finance, inventory, and supply chain stakeholders to gather requirements and improve processes.
- Evaluate existing configurations and customizations to identify opportunities for simplification.
- Document requirements, workflows, and functional solutions; coordinate testing, deployment, and user adoption.
- Support new applications, automation opportunities, and continuous improvement initiatives.
- Lead stakeholder discussions, communicate tradeoffs, and build support for change.
QUALIFICATIONS
- Five or more years of experience in business systems analysis, ERP application support, or a related enterprise systems role.
- Manufacturing industry experience required; process manufacturing preferred.
- Experience with Microsoft Dynamics 365, SAP/S/4HANA, Oracle, JD Edwards, or a comparable ERP.
- Strong requirements gathering, process documentation, troubleshooting, and root cause analysis skills.
- Understanding of manufacturing workflows and their connections to inventory, supply chain, and finance.
- Familiarity with integrations, data flows, and incident, problem, and change management practices.
- Experience supporting system enhancements, testing, deployments, and external technology partners.
- Strong communication and leadership presence, with the ability to influence senior stakeholders, challenge existing approaches constructively, and drive initiatives forward.