JOB SPECIFIC CORE COMPETENCIES
- Demonstrates assessment and reassessment documentation of emergency department patients and proper communication of findings to other allied healthcare members.
- Demonstrates appropriate chain of command use and delegation of care responsibilities.
- Provides holistic, patient-centered care while providing for established patient rights of the organization.
- Demonstrates critical thinking through individualized care planning tailored to the needs of each patient.
- Demonstrated proficiency in Triage of the emergency department patient.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Demonstrates knowledge and technical skill necessary for providing competent, comprehensive patient care.
- Demonstrates leadership abilities including ability to give and follow instructions accurately.
- Provides positive, professional role model for others.
- Demonstrates ability to teach/instruct patients, families, and colleagues.
PERSONAL CHARACTERISTICS:
- Functions professionally under stressful or emergency conditions.
- Utilizes effective verbal, non-verbal, and written forms of communication.
- Works effectively with others to consistently demonstrating tact, discretion, diplomacy, and a commitment to teamwork.
- Behavior is consistent with "Patients First Behavioral Commitment"
CAPABLE OF DELIVERING CARE/SERVICE APPROPRIATELY TO PATIENT/CUSTOMERS
- Bases care/decisions on Nursing Process of Assessment, Planning, Implementation and Evaluation.
- Demonstrates thorough, accurate, and timely assessment.
- Exhibits necessary response/intervention to changes in patient condition.
- Provides and documents care consistent with hospital, departmental, and unit policies/procedures/protocols.
- Demonstrates competence in clinical/technical skills performed.
- Prepares patient/families for discharge by providing information/education on admission, throughout the hospital stay, and reviewing at discharge.
PROFESSIONALISM AND GROWTH
- Displays/exhibits self-directed growth by seeking educational opportunities to improve knowledge/skill.
- Contributes to planning, implementing and supporting progressive change, making suggestions to solve patient care or unit problems.
- Assumes expanded responsibility at the request of the Team Leader or designee after necessary orientation/education.
- Assists with orientation of new staff.
- Attends in-service presentation as assigned.
- Attends unit/departmental meetings 80% of time or as assigned.
- Demonstrates acceptable attendance and punctuality.
QUALITY / PERFORMANCE IMPROVEMENT
- Participates in identifying or recommending areas for improvement.
- Participates in quality improvement activities to improve patient care related to planned outcomes.
FISCAL RESPONSIBILITY
- Completes assigned responsibilities in an efficient, timely manner.
- Recognizes impact of actions on other departments and interacts in a manner conducive to team work and cost containment.
COMMUNICATION
- Collaborates with other members of the health team regarding patient care needs and responsibilities, and delegates, as appropriate.
- Communicates pertinent patient information clearly, accurately, concisely, and in a timely manner to other health care providers.
- Directs concerns to appropriate persons within time frames suitable to the situation.
SAFETY
- Practice is consistent with: Safety principles OSHA Guidelines Infection Control Guidelines
- Provides for protection and support while moving, transferring or ambulating patients.
GUEST RELATIONS/PATIENT RIGHTS
- Delivers patient care in a compassionate, non-judgmental manner respecting the patients rights.
- Honors individuals right to privacy, dignity, respect and confidentiality at all times.
- Confronts individuals/situations assertively and non-aggressively when necessary to ensure the rights of patients, self, and others are respected.
- Readily offers assistance to families, visitors, patients/residents, and colleagues.
- Conducts interactions with patients, visitors, physicians, volunteers, other associates, and the public in a manner consistent with the intent of the hospitals mission, vision and values.
EXPECTED BEHAVIORS:
- As stated in "Patients First Behavioral Commitment" Professional Behavior Positive Attitude / Demeanor Respect Teamwork Accountability Communication Dedication to Excellence.
CERTIFICATION/LICENSE:
- Cardio-Pulmonary Resuscitation (CPR)
- Registered Nurse (RN)
ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS:
- Graduate of an accredited ASN or BSN program.
- ACLS within one (1) year of hire
- ER PALS within two (2) years of hire to ER.
ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS:
Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital.
- TNCC - preferred
- ENPC - preferred
- CEN - preferred
- SANE - preferred Prior Emergency Service
- Critical Care experience preferred