Analysis Skills, Blueprints, Carpentry, Communication Skills, Construction, Customer Support/Service, Dental Insurance, Disability Insurance, Driver's License, Electricity, Equipment Maintenance/Repair, Equipment Replacement, Flexible Spending Accounts, HVAC, Health Plan, High School Diploma, Hospital, Identify Issues, Interpersonal Skills, Inventory Reports, Life Insurance, Lift/Move 50 Pounds, Maintenance Services, On Site Support, Piping, Plumbing, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Psychiatry and Mental Health, Pumps, Resolve Customer Issues, Schematics, Team Player, Telehealth, Telephone Skills, Tuition Reimbursement, Vision Plan, Warehousing, Willing to Travel, Writing Skills
LOCATION
Milwaukee, WI
POSTED
30+ days ago
With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day.
What you will enjoy by being a part of a 2025 USA Great Place to Work certified company:
A position that is: Hourly, Full time, Mon-Fri, 7:00am - 4:00pm
Medical Plan options, including fertility coverage and free mental health and telehealth coverage
Dental and Vision Insurance
FSA/HSA options
Paid parental leave
Company-provided short-term disability, long-term disability, and life insurance
Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
401(k) with a generous company match
Pet Insurance Benefits
Tuition reimbursement
21 Paid Days Off
7 Paid Holidays
Stylish company provided uniforms, tools, and personal protective equipment
Paid comprehensive on-the-job training
Company provided phone and tablet
Company provided vehicle
Career advancement opportunities
The Equipment and Service Technician will install and service equipment such as vehicle lifts, fluid dispensing pumps, steel and poly liquid and lubricant plumbing and storage tanks, and other related equipment. This person will provide excellent customer service, responding to customer demand calls and perform preventative maintenance on contracted and owned equipment, perform installation projects.
Install and set up new equipment independently with minimal supervision or direction
Install air and fluid piping, pumps, tanks, and reels.
Display mechanical aptitude to service and repair a variety of equipment.
Drive to customer sites to troubleshoot equipment issues, perform required repairs, and answer customer questions.
Ability to problem solve tough issues without a clear solution.
Accurately log and report parts and inventory used to complete repairs.
Interact with management and other personnel to analyze and correct any equipment performance issues.
Follow specific preventative maintenance schedules.
Perform preventative maintenance checks on all machine components, replacing items as needed.
Complete field service reports and close out work orders as necessary.
Complete and submit daily/weekly online timecard and expense report.
Responsibility of company service van being stocked and maintained.
Participate in weekly tech meetings.
Other duties as required.
Be willing to travel with the possibility of staying overnights (<20%).
Education:
High School Diploma or GED
Experience and/or Training:
Proven 2-5 years of field service experience
License/ Certification:
Valid drivers license, including the ability to obtain a Health Card
Knowledge, Skills, and Abilities:
Strong written, verbal and interpersonal communication skills
Ability to read and comprehend schematics and blueprints
Team player with a positive attitude
Strong customer service ability
PHYSICAL AND MENTAL DEMANDS:
This position will take place predominantly in a field setting visiting customers, along with an office and warehouse environment.
Ability to regularly lift at least 50 pounds independently, and up to 100 pounds occasionally.
Required to have the ability to maneuver around a job site including small spaces in and around our equipment including continuous bending, kneeling, and stooping regularly.
Perform work on ladders and lifts.
ENVIRONMENTAL DEMANDS:
While work is performed in an office and warehouse environment, the primary duties of this role require visiting many customer sites and locations and encountering varying work environments.
The noise level in the work environments is usually moderate.
At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/.
Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.