Role purpose:
Support evaluation methodology for patient programs and digital health tools, helping define study design, measurement strategy, vendor questions, evaluation frameworks, and patient outcome measurement approaches.
Qualification and experience needed:
Bachelor's/Master's degree in public health.
4-6years of relevant experience.
The ideal candidate will bring a strong background in digital program measurement and evaluation with demonstrated fluency in pharmaceutical media approaches, particularly across vendor-supported programs that engage HCP-to-patient and direct-to-patient audiences.
Candidates should have experience designing and applying measurement strategies that assess program performance across business, customer, patient, and channel dimensions to include defining KPIs, baseline measures, targets, test-and-learn approaches, and performance monitoring plans that guide optimization over time.
A strong background in health equity and the drivers of disparities is highly desired.
Must-haves
Evaluation science background
Study design experience
Understanding of control/intervention groups
Ability to identify and address bias in study designs
Experience with patient outcomes, patient behavior measurement, or healthcare program evaluation
Comfort with healthcare data types, such as:
Claims data
EHR data
Real-world evidence data
Vendor-provided or unstructured data
Cross-functional collaboration and stakeholder management
Ability to translate complex data/methodology for non-data stakeholders
Project coordination / project management skills
Confidence to speak up in vendor or stakeholder meetings
Preferred / Nice-to-haves
Public health background
Pharmaceutical or healthcare industry experience
Real-world evidence experience
Familiarity with patient engagement programs or digital patient support tools
Tools and capabilities experience is a plus, but not required
Experience working with external vendors
Clinical or patient-facing domain understanding
They will demonstrate:
A commitment to advancing PHI s vision of closing gaps in care
A growth mindset and entrepreneurial spirit, with comfort operating in ambiguity
The ability to influence across teams and integrate insights into clear, actionable narratives
Ability to translate business questions and patient-focused objectives into program measurement strategies, KPIs, dashboards, and actionable analytic plans
Strong background in digital program measurement, with fluency in pharmaceutical media approaches and experience evaluating vendor-supported programs across HCP-to-patient and direct-to-patient models, including the ability to connect channel performance, engagement metrics, and campaign insights to broader business and patient impact
Experience applying performance measurement frameworks to assess initiative effectiveness, including baseline development, target setting, trend monitoring, and performance interpretation
Experience supporting test-and-learn measurement approaches, including test/control design, impact assessment, and readout development to inform optimization and future investment decisions
Demonstrated ability to consult with stakeholders across a complex, matrixed environment and convert analytic findings into clear recommendations for action.
Notes: 100% rmeote. EST shift.
Day-to-day responsibilities
Meeting-heavy role with independent deliverable work
Join or manage contracting/team stand-ups
Work with project leads, vendors, analytics teams, and internal stakeholders
Support evaluation methodology, measurement plans, and study design discussions
Help translate technical methodology into clear guidance for non-data teams
Work with up to ~10 stakeholders, including internal team members, project leads, vendors, and analytics partners
Red flags
Too narrowly focused on programming only
Market research-only background without evaluation science
Epidemiology background limited mainly to community/public health without relevant pharma, healthcare data, or evaluation methodology experience
Lacks confidence to speak up or challenge/advise in meetings
Responsibilities:
The Contractor for Patient Health Innovation (PHI) Insights & Capabilities will support the PHI Analytic Lead in developing and communicating data-driven insights for population health programs.
This role will support the implementation of measurement strategies including coherent study designs with robust KPIs and end-of-program evaluations for scalable analytic capabilities that inform brand, customer, and organizational strategy.
This role is responsible for helping define what success looks like across PHI programs by translating business questions into key objectives, measurable performance indicators, and actionable analytic plans that enable evidence-based decision-making.
The role will also support the development and scaling of data insight generation tools and new analytic capabilities that enable the business to identify, prioritize, and act on key opportunity areas across the patient journey.
This position will partner closely alongside the PHI Analytic Lead with cross-functional partners to accomplish this work including external program vendors, marketing, and analytics teams, to ensure that analytic solutions include clear success metrics, structured performance readouts, and actionable insights that support strategic decision-making, resource prioritization, and continuous improvement.
This role is a core part of the Patient Health Innovation (PHI) organization, advancing *** s mission to close gaps in care and improve patient outcomes by ensuring our scientific innovations reach all populations more effectively and equitably.
EEO
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.