The Epicor Kinetic Technical / Functional Consultant serves as both a business process expert and technical consultant, helping manufacturers maximize their investment in Epicor Kinetic both on-prem and cloud based. This role combines functional consulting with technical development, supporting implementations, upgrades, customizations, reporting, integrations, and continuous process improvement.
The ideal candidate has experience leading full-cycle Epicor implementations and possesses strong manufacturing knowledge along with hands-on technical expertise in Epicor customization and reporting tools.
Key ResponsibilitiesERP Consulting & Implementation
- Lead full-cycle Epicor Kinetic ERP implementations, upgrades, and module deployments.
- Conduct discovery sessions, business process assessments, and fit-gap analysis.
- Gather and document business requirements.
- Configure Epicor Kinetic to align with operational objectives and industry best practices.
- Lead conference room pilots (CRPs), User Acceptance Testing (UAT), cutover planning, go-live activities, and hypercare support.
- Provide project status updates and implementation recommendations to client stakeholders.
- Collaborate with technical teams on customizations, integrations, and system enhancements.
Business Process Improvement
Analyze, redesign, and optimize business processes across:
- Quote-to-Cash
- Procure-to-Pay
- Order Management
- Manufacturing Operations
- Production Planning
- Scheduling
- Inventory Management
- Warehouse Management
- Purchasing
- Supply Chain
- Shop Floor Control
- Material Requirements Planning (MRP)
- Master Production Scheduling (MPS)
- Bills of Material (BOM)
- Routings
- Capacity Planning
- Quality Management
- Financial Operations
Facilitate business process improvement workshops using Lean Manufacturing, Kaizen, and Value Stream Mapping methodologies.
Epicor Technical Development
Develop and support Epicor Kinetic solutions utilizing:
- Business Activity Queries (BAQs)
- Business Process Management (BPM)
- Dashboards
- Data Directives
- Method Directives
- Application Studio
- REST API integrations
- Functions
- Kinetic UI customization
- SSRS Reporting
- Crystal Reports
- Epicor Data Management Tool (DMT)
- Epicor Automation Studio (preferred)
Develop custom solutions while maximizing standard Epicor functionality whenever possible.
Reporting & SQL
Design and maintain operational reporting utilizing:
- Microsoft SQL Server
- T-SQL
- BAQs
- SSRS
- Crystal Reports
- Power BI (preferred)
- Epicor Data Analytics (EDA) (preferred)
Responsibilities include:
- SQL query development
- Dashboard creation
- KPI reporting
- Executive reporting
- Data validation
- Performance analysis
- Troubleshooting data issues
- Reporting automation
Manufacturing & Shop Floor
Configure and optimize Epicor functionality supporting:
- MES (Manufacturing Execution System)
- Labor Reporting
- Shop Floor Data Collection
- Production Scheduling
- Material Tracking
- Barcode Scanning
- Inventory Transactions
- Production Monitoring
- Work Center Management
- Job Management
- Capacity Planning
Support both on-premises and cloud Epicor Kinetic environments.
Data Migration & Integrations
- Plan and execute data migrations.
- Utilize DMT for data conversion and validation.
- Support legacy data mapping and cleansing.
- Design and troubleshoot ERP integrations.
- Support REST API and third-party integrations.
- Validate migrated data and production readiness.
User Training & Change Management
- Develop user training materials and documentation.
- Conduct instructor-led and virtual training sessions.
- Create standard operating procedures (SOPs).
- Support super-user programs.
- Drive ERP user adoption and organizational change.
- Provide post-go-live support and coaching.
- Mentor client ERP administrators and power users.
User Support & Optimization
- Troubleshoot functional and technical Epicor issues.
- Analyze root causes and recommend long-term solutions.
- Support month-end and year-end ERP activities.
- Evaluate new Epicor functionality and recommend improvements.
- Maintain ERP documentation and best practices.
Required Qualifications
- 5+ years of hands-on Epicor ERP experience, including Epicor 10 and/or Epicor Kinetic.
- Multiple full-cycle Epicor implementations, upgrades, or major enhancement projects.
- Strong knowledge of discrete manufacturing business processes.
- Experience configuring multiple Epicor ERP modules.
- Experience with Epicor cloud and/or on-premise environments.
- Strong understanding of:
- Manufacturing Operations
- Supply Chain
- Inventory Management
- Purchasing
- Production Planning
- Scheduling
- Shop Floor Control
- MRP
- Quality Management
- Financial Processes
- Strong Microsoft SQL Server and T-SQL experience.
- Experience developing BAQs, BPMs, dashboards, SSRS reports, and Application Studio customizations.
- Experience with DMT data migration and ERP integrations.
- Strong consulting, presentation, and client relationship management skills.
- Ability to travel approximately 30% throughout the United States.
Preferred Qualifications
- Experience with Epicor Kinetic Application Studio.
- Experience developing REST API integrations.
- Knowledge of Epicor Functions and Automation Studio.
- Experience with Epicor Data Analytics (EDA).
- Experience with CPQ/KBMax integrations.
- Experience supporting multi-site manufacturing organizations.
- Lean Manufacturing and Continuous Improvement experience.
- Familiarity with regulated manufacturing environments, including ISO 9001 and AS9100.
- Knowledge of Microsoft Power BI.