Epic Wisdom Analyst

The ideal candidate will have proven experience in Epic WISDOM build, configuration, and optimization, with a strong understanding of clinical workflows and integration with other Epic modules. Collaborate with other Epic teams (Cadence, Resolute, MyChart, etc.) to support integration and cross-module workflows.

Epic Wisdom Analyst


We are seeking a skilled Epic Wisdom Analyst to support our Dental and Oral Health applications. The ideal candidate will have proven experience in Epic WISDOM build, configuration, and optimization, with a strong understanding of clinical workflows and integration with other Epic modules.


Key Responsibilities:

• Configure, build, and maintain the Epic WISDOM module to support dental operations and workflows.
  
  
• Partner with dentists, hygienists, and clinical staff to gather requirements and translate them into effective system solutions.
  
  
• Perform system testing, validation, and troubleshooting for upgrades, patches, and new implementations.
  
  
• Develop reports, dashboards, and workflows that improve efficiency and patient experience.
  
  
• Ensure compliance with HIPAA and organizational policies for patient data security.
  
  
• Collaborate with other Epic teams (Cadence, Resolute, MyChart, etc.) to support integration and cross-module workflows.
  
  
• Provide go-live and post-go-live support, including training and end-user assistance.
  
  
• Document workflows, build changes, and maintain system-related knowledge base.
  
  

Qualifications:

• 3+ years of experience as an Epic Analyst, with at least 1–2 years specializing in Epic WISDOM.
  
  
• Epic WISDOM Certification (required).
  
  
• Strong understanding of dental/oral health workflows.
  
  
• Experience with clinical documentation, scheduling, and billing workflows in Epic.
  
  
• Ability to perform system testing, troubleshoot issues, and deliver end-user support.
  
  
• Excellent communication, problem-solving, and stakeholder management skills.
  
  

This is a remote position.