Highlights
Leads the enterprise Epic training program across DSOHF, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization. Partner with Epic application managers, analysts, clinical/business leaders, and governance groups to assess training needs and readiness.
Numbers & Facts
| Location | Raleigh, NC (Remote) |
| Industry | Computer/IT Services |
| Company Size | 20 to 49 employees |
| Year Founded | 2002 |
| Website | http://crescensinc.com/ |
Description
Title: Epic Training Manager
Location: Raleigh, NC (Remote)
Duration: 12+ months
Leads the enterprise Epic training program across DSOHF, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization.
Key Responsibilities
Required Skills:
Location: Raleigh, NC (Remote)
Duration: 12+ months
Leads the enterprise Epic training program across DSOHF, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization.
Key Responsibilities
- Lead and manage the Epic training team, including trainers, curriculum development, and training operations.
- Develop and maintain enterprise Epic training strategies, curricula, materials, and training standards.
- Coordinate training activities for Epic upgrades, implementations, workflow changes, and new functionality.
- Partner with Epic application managers, analysts, clinical/business leaders, and governance groups to assess training needs and readiness.
- Establish training plans, schedules, communications, and readiness milestones for system changes.
- Monitor training completion, effectiveness, competency, and user feedback; develop corrective actions as needed.
- Ensure training content aligns with approved Epic workflows, organizational policies, and operational requirements.
- Support go-live and post-go-live training activities, including at-the-elbow support when appropriate.
- Standardize training processes across DSOHF facilities while accommodating differences in behavioral health, long-term care, developmental disability, and other clinical environments.
- Provide regular status reporting, performance metrics, risks, and recommendations to Epic leadership.
Required Skills:
- Epic EHR training program management
- Epic implementation, upgrade, or optimization experience
- Leadership and management of Epic training teams
- Development and management of Epic training curriculum and materials
- Epic training methodologies and adult learning principles
- Project management and implementation experience
- Epic certification/credentialing
- Experience supporting behavioral health, long-term care, or complex healthcare environments
- Experience managing training for multi-site or enterprise Epic environments
About Company
Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada. We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality.
Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk. A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices.
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