Highlights

Skills Skill Required Required Experience Candidate Experience Last Used Epic EHR training program management Required 5 Years Epic implementation, upgrade, or optimization experience Required 5 Years Leadership and management of Epic training teams Required 3 Years Development and management of Epic training curriculum and materials Required 3 Years Epic training methodologies and adult learning principles Required 3 Years Project management and implementation experience Required 3 Years Epic certification/credentialing Highly desired Experience supporting behavioral health, long-term care, or complex healthcare environments Highly desired 2 Years Experience managing training for multi-site or enterprise Epic environments Highly desired 2 Years Questions Questions Answers Question 1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. Leads the enterprise Epic training program across DSOHF, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization.

Numbers & Facts

LocationRaleigh, NC
IndustryComputer/IT Services
Company Size100 to 499 employees
Year Founded1997
Websitehttps://www.tscti.com/careers-0

Description

Leads the enterprise Epic training program across DSOHF, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization.

Key Responsibilities

  • Lead and manage the Epic training team, including trainers, curriculum development, and training operations.
  • Develop and maintain enterprise Epic training strategies, curricula, materials, and training standards.
  • Coordinate training activities for Epic upgrades, implementations, workflow changes, and new functionality.
  • Partner with Epic application managers, analysts, clinical/business leaders, and governance groups to assess training needs and readiness.
  • Establish training plans, schedules, communications, and readiness milestones for system changes.
  • Monitor training completion, effectiveness, competency, and user feedback; develop corrective actions as needed.
  • Ensure training content aligns with approved Epic workflows, organizational policies, and operational requirements.
  • Support go-live and post-go-live training activities, including at-the-elbow support when appropriate.
  • Standardize training processes across DSOHF facilities while accommodating differences in behavioral health, long-term care, developmental disability, and other clinical environments.
  • Provide regular status reporting, performance metrics, risks, and recommendations to Epic leadership.
Skills
SkillRequiredRequired ExperienceCandidate ExperienceLast Used
Epic EHR training program managementRequired5 Years
Epic implementation, upgrade, or optimization experienceRequired5 Years
Leadership and management of Epic training teamsRequired3 Years
Development and management of Epic training curriculum and materialsRequired3 Years
Epic training methodologies and adult learning principlesRequired3 Years
Project management and implementation experienceRequired3 Years
Epic certification/credentialingHighly desired   
Experience supporting behavioral health, long-term care, or complex healthcare environmentsHighly desired2 Years
Experience managing training for multi-site or enterprise Epic environmentsHighly desired2 Years
QuestionsQuestionsAnswers
Question 1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? 
Question 2Occasional travel may be required to North Carolina behavioral healthcare facilities. Do you agree to this requirement? 
Question 3Your candidate must be able to attend webcam interview. Do you agree to this requirement? 
Question 4What is your candidate's email address? 
Question 5How soon can your candidate start if selected for this opportunity? 
Question 6Vendors are encouraged to submit candidates that are available for the duration of the assignment. Do you anticipate your candidate being able to work until the proposed end date listed on this VectorVMS req? 
Question 10Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement? 

About Company

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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