Administrative Skills, Analysis Skills, Communication Skills, Customer Support/Service, Desktop Administration, Desktop Environments, Emerging Technology, Health Information Technology, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Laptop PC, Microsoft Active Directory, Microsoft Exchange Server, Microsoft Office, Microsoft Outlook, Microsoft Windows Desktop, Microsoft Windows Operating System, Microsoft Windows System Administration, Network Support, Problem Solving Skills, Software Administration, Software Installation, Technical Analysis, Technical Support, Telecommunications
Location: 100% Remote (No Restricted States)
Pay Rate: $60-$70/HR
Duration: 26 WeeksManager Highlights: 2-3 + Yrs of experience - PB Certification at time of submission Associate's degree in IS / BA Preferred
Will consider HS Diploma if they have 3 years experience
Highly experienced in hospital setting, ready to hit the ground running, little to no training needed. Self starter Provide ongoing support, troubleshooting, maintenance, and upgrades for assigned technologies and applications. Participate in the implementation and administration of IT solutions while collaborating with internal teams and customers. Analyze technical issues, apply problem-solving skills, and maintain technical knowledge of emerging technologies and systems.
We are seeking an IT professional with experience supporting desktop and laptop environments in an enterprise setting. The role involves troubleshooting Windows systems, hardware, Microsoft Office, Exchange, Active Directory, and basic network issues.
Key Responsibilities:
- Support Windows desktop and laptop systems
- Troubleshoot hardware, software, and application issues
- Support Microsoft Office, Outlook/Exchange, and Active Directory
- Perform system imaging and software installations
- Provide Tier-1 network and telecommunications support
- Monitor systems and assist with upgrades and maintenance
- Deliver excellent customer support and technical assistance
Requirements:
- 2–3+ years of Desktop Support or IT Support experience
- Experience with Windows OS, Active Directory, and Microsoft Office
- Strong troubleshooting and communication skills
- Healthcare or enterprise IT experience preferred
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