Project Manager (Engineer Sourced)/Client Solutions Engineer Vaco LLC
Tampa, FLToday
- $120,000–$125,000 Per Year
ClinDCast LLC
- Wesley chapel, FL
- 30+ days ago
- Remote
- Full-time
Highlights
The Epic Client Systems Manager (ECSM) is responsible for the design, implementation, configuration, maintenance, and support of Epic Hyperspace and related applications in a Windows-based environment. Configure and manage Epic Hyperspace client settings using Epic tools such as Hyperspace AutoUpdate (HSAU), System Pulse, and the ECSM dashboard.
Numbers & Facts
| Location | Wesley chapel, FL (Remote) |
| Job Type | Full-time |
Description
Job Title: Epic ECSM (Epic Client Systems Manager)
Position Summary:
The Epic Client Systems Manager (ECSM) is responsible for the design, implementation, configuration, maintenance, and support of Epic Hyperspace and related applications in a Windows-based environment. The ECSM ensures optimal performance, security, and availability of the Epic client systems used by clinicians and support staff across the organization.
Key Responsibilities:
Position Summary:
The Epic Client Systems Manager (ECSM) is responsible for the design, implementation, configuration, maintenance, and support of Epic Hyperspace and related applications in a Windows-based environment. The ECSM ensures optimal performance, security, and availability of the Epic client systems used by clinicians and support staff across the organization.
Key Responsibilities:
- Epic Hyperspace Deployment:
Configure and manage Epic Hyperspace client settings using Epic tools such as Hyperspace AutoUpdate (HSAU), System Pulse, and the ECSM dashboard. - Client System Management:
Oversee the installation and configuration of Epic client software, including managing Citrix, VMware, and physical workstations or VDI environments. - Performance Monitoring & Troubleshooting:
Monitor performance and resolve issues related to Epic client systems. Collaborate with application and infrastructure teams for troubleshooting complex issues. - Security & Compliance:
Ensure client systems meet HIPAA and other compliance requirements. Implement security patches and updates. - Collaboration & Support:
Work closely with Epic Application Analysts, Server/Network teams, and desktop support to maintain seamless operation of Epic systems. - Automation & Scripting:
Develop and maintain PowerShell or other scripts for automation of deployments, configurations, and monitoring tasks. - Documentation:
Create and maintain detailed technical and procedural documentation for Epic client system deployments and support.
This is a remote position.
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