| Location | Secaucus, NJ |
| Salary | $76,000–$100,000 Per Year |
Epic Certification Engineer at Quest Diagnostics
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More: Impact Discover a role that empowers some of life's most important healthcare decisions.
Epic Certification Engineer
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Category Technology Location Secaucus, New Jersey Job function Information Technology Job family Connectivity
Shift Day Employee type Regular Full-Time Work mode Hybrid
Job DescriptionThis position is hybrid and will require 3 days on site at one of the following Quest sites: Secaucus, NJ or Schaumburg, IL. Pay Range: $76,000-100,000, plus yearly bonus.Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programs Annual, no-cost health assessment program Blueprint for Wellness healthyMINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 MyDay off FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy-up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more! Develop and support integration solutions through the full development life cycle including analysis, specification, design, development, testing, implementation, and support for complex vendor integration. Must be able to quickly learn new technologies and resolve business challenges recommending technical solutions that align with customers' needs. Responsibilities: Develop technical design documents for complex, bi-directional, and reverse interfaces. Develop templates to be used for additional integration.Certify new vendors/products/functionality to ensure they meet Quest requirements as well as all applicable regulatory requirements.Use the technical design documents to design and interface / integration solutions using the appropriate proprietary tools and Integration Engine technologies.Implement and document beta client interface projects, secondary development efforts, and test plans.Provide Tier 3 Service Manager Ticket Support of production interfaces/integrations for complex production issues.Develop, implement, and test high complexity production enhancements for existing HUB vendors and/or customersProvide high level support to resolve and monitor integration engine reports to identify problematic customer issues to facilitate resolutionParticipate in innovation activities and support emerging technologies including FHIR, HL7 LRI guides, Genomic Reporting, etc.Support the setup of HUB interfaces being developedComply with Quest Diagnostics' mission, values and standardsQualifications: Required Work Experience:3-5years of experience in a laboratory or healthcare environment Strong commitment to customer service through teamworkDemonstrate solid grasp of key technical and process concepts related to all types of client connectivity issuesA combination of Information Technology, Customer Service and Project Management skillsExcellent trouble shooting skillsProficient with interface support, general connectivity support and problem resolution proceduresExcellent verbal and written communication skills to interact with internal business partners and external clientsPreferred Work Experience:Epic HL7 laboratory implementation experience5+ years of experience in the Health Care industry or with clinical information systems support.Proficiency with multiple LIS platforms currently deployed at Quest Diagnostics.Solid understanding of support tools and processes, including call tracking software (e.g., Service Manager), Quanum, and HL7.EducationBachelor's degree in a related field or equivalent combination of education and work experiencePreferred Technical Training or Professional Licensing:Epic certification(s)Ability to learn emerging technologies and eagerness to continuously increase and improve skill set2-5years experience in the HealthCare industry and/or clinical information systems supportProficient with multiple LIS platforms that are currently deployed at Quest DiagnosticsSolid understanding of support tools, processes, and environment, including call tracking software (i.e. Service Manager) Quanum, Interfaces, and HL7Experience implementing EMR/LIS interfaces including Epic, Cerner, Meditech, and othersTravel Required:Up to 25%67218Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.
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