JOB DESCRIPTION The Epic Bridges Analyst is responsible for the design, implementation, maintenance, optimization, and support
of Epic Bridges interfaces and interoperability solutions across the organization. The role serves as the primary
subject matter expert for healthcare data exchange, system integrations, interface development, and
interoperability workflows, ensuring seamless communication between Epic and internal and external systems.
The Epic Bridges Analyst partners closely with operational leaders, application analysts, integration engineers,
clinical stakeholders, revenue cycle teams, vendors, and technical teams to design and support secure, reliable,
and scalable interface solutions. The position plays a critical role in enabling data exchange, supporting patient
care workflows, operational efficiency, regulatory compliance, and organizational interoperability strategies
through Epic Bridges and related technologies.
RESPONSIBILITIES- Designs, builds, configures, tests, implements, and maintains Epic Bridges interfaces and interoperability solutions. Analyze business, clinical, operational, and technical requirements to develop effective integration solutions. Configures interface transactions, message routing, communication protocols, and integration workflows. Develops and maintains application documentation, technical specifications, interface inventories, and support documentation. Ensures interface design aligns with organizational standards, Epic best practices, and interoperability requirements.
- Designs and supports HL7, FHIR, API, X12, DICOM, and other healthcare interoperability solutions. Develops and maintains interfaces between Epic and ancillary, clinical, financial, and third-party systems. Coordinates data mapping, transformation, validation, and interface configuration activities. Collaborates with internal and external vendors regarding integration requirements and implementation activities. Ensures data integrity, reliability, and secure transmission across integrated systems.
- Provides advanced support for Epic Bridges interfaces and interoperability workflows. Monitors interface queues, message processing, error logs, and system performance. Troubleshoots interface failures, transaction errors, data inconsistencies, and integration issues. Performs root cause analysis and implement sustainable corrective actions. Collaborates with Epic, vendors, infrastructure teams, and application analysts to resolve complex issues.
- Develops and executes unit, system, interface, integrated, regression, and user acceptance testing
plans. Validates interface functionality, message processing, and end-to-end workflow performance. Creates test scenarios and test scripts for interface implementations and enhancements. Coordinates testing activities with stakeholders, vendors, and project teams. Ensures all solutions meet operational, technical, security, and compliance requirements. - Participates in Epic implementations, acquisitions, expansions, upgrades, and optimization projects. Supports integration planning, requirements gathering, technical design, and deployment activities. Provides go-live readiness assessments and implementation support. Assists with command center activities and issue management during deployment periods. Supports stabilization efforts and post-implementation optimization activities.
- Collaborates with application teams, operational leaders, technical teams, and vendors to understand
interoperability requirements. Translates operational and technical requirements into interface solutions and system integrations. Supports interdisciplinary initiatives requiring data exchange across multiple platforms. Provides guidance regarding interface capabilities, limitations, and best practices. Promotes standardization of integration design and data exchange processes. - Supports organizational interoperability strategies, data sharing initiatives, and information exchange
efforts. Participates in data governance activities affecting interface design and data movement. Ensures compliance with organizational standards for data integrity, privacy, and security. Supports implementation of interoperability standards and industry best practices. Assists with integration architecture reviews and long-term interoperability planning. - Monitors interface performance, system utilization, and operational metrics. Identifies opportunities to
improve reliability, efficiency, scalability, and maintainability of integrations. Recommends process
improvements and system enhancements. Participates in governance and optimization initiatives to maximize interoperability effectiveness. Remains current on Epic interoperability tools, healthcare integration standards, and industry trends. - Ensures integration solutions compl