The Technician identifies error trends, escalates systemic issues, and collaborates with billing, coding, and IT teams to reduce queue volumes, minimize claim delays, and support timely, accurate reimbursement. The Epic Billing Queue Management Technician is responsible for the daily monitoring, prioritization, and resolution of billing work queues within the Epic Resolute Hospital Billing (HB) applications.
Numbers & Facts
Location
Roseville, CA
Industry
Medical Devices and Supplies
Company Size
500 to 999 employees
Description
The Epic Billing Queue Management Technician is responsible for the daily monitoring, prioritization, and resolution of billing work queues within the Epic Resolute Hospital Billing (HB) applications. This position ensures that charges, claims, and account edits move efficiently through the revenue cycle by working claim edit, charge review, follow-up, and denial work queues in accordance with Cliental productivity and quality standards. The Technician identifies error trends, escalates systemic issues, and collaborates with billing, coding, and IT teams to reduce queue volumes, minimize claim delays, and support timely, accurate reimbursement.