The Epic Billing Queue Management Technician is responsible for the daily monitoring, prioritization, and resolution of billing work queues within the Epic Resolute Hospital Billing (HB) applications. This position ensures that charges, claims, and account edits move efficiently through the revenue cycle by working claim edit, charge review, follow-up, and denial work queues in accordance with departmental productivity and quality standards. The Technician identifies error trends, escalates systemic issues, and collaborates with billing, coding, and IT teams to reduce queue volumes, minimize claim delays, and support timely, accurate reimbursement.