Epic Application Analyst
Remote
Job Summary:
The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.
Job Responsibilities:
-Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them.
-Participate in future state workflow review and development and complete the system build necessary to support these new workflows.
-Work collaboratively in workgroups and across interdisciplinary teams.
-Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions.
-Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters.
-Continually identify opportunities for functional improvement in applications.
-Provide tier-2 support of application incidents reported through the help desk.
-Maintain up to date documentation.
-Implement changes using documented processes that are compliant with departmental policies and procedures.
-Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.
-Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.
-Working Relationships: Coordinates activities of others (does not supervise).
-Leads others in same work performed (does not supervise).
-Works directly with patients and/or customers.
-Works with internal customers via telephone or face to face interaction.
-Works with external customers via telephone or face to face interaction.
-Works with other healthcare professionals and staff.
-Works frequently with individuals at Director level or above.
-Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.
Required Skills & Experience:
-One (1) year of related experience.
-Ability to complete Epic certification and maintain certification in assigned application module(s).
-Basic computer skills.
-Ability to work independently and within a team across multiple disciplines.
-Ability to establish and meet work schedules within limited time frames and under tight deadlines.
-Analytical ability to solve both business and technical problems.
-Excellent interpersonal and communication skills.
Required Education:
-High school diploma or GED.
Required Certification & Licensure:
-Obtain and maintain Epic certification in assigned application module(s).
Must Have