Epic Analyst - Team Work

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Job Category Job Category Advanced Clincial Providers Advanced Practice Providers Allied Health Prof/Technical Clerical/Administrative Support Executive/Management Finance/Info Systems Nursing Support Nursing/Nursing Management Physicians Professional/Non-Clinical Service/Trades

Company Company Bon Secours Charity Medical Group Bon Secours Community Hospital Good Samaritan Hospital HealthAlliance Hospital Margaretville Hospital MidHudson Regional Hospital Mountainside Residential Care Center NorthEast Provider Solutions Inc. Schervier Pavilion St Anthony Community Hospital St. Joseph's Place Westchester Medical Center WMC Advanced Physician Services PC WMCHealthWorx

City/State City NY Ardsley Goshen Hawthorne Kingston Margaretville Monroe Pomona Port Jervis Poughkeepsie Rye Brook Stony Point Suffern Valhalla Warwick West Nyack PA Matamoras

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Job Title: Epic Analyst - Team Work

Company: NorthEast Provider Solutions Inc.

City/State: Valhalla, NY

Category: Finance/Info Systems

Department: Epic Project - WMCHealth

Union: No

Position: Full Time

Hours: M through F 9-5

Shift: Day

Req #: 50119

Posted Date: Sep 25, 2026

Hiring Range: $90,979-$114,358

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External Applicant link Internal Applicant link

Job Details:

Job Summary:

The Epic Analyst will be responsible for the implementation, optimization, and support of theEpic Team Workmodule. The Epic Teamwork module is Epic's scheduling and care‑coordination system, designed to manage clinical tasks, shift scheduling, room usage, and real‑time team communication directly within the Epic EHR. It is the first application in Epic's EpicOps ERP suite and integrates staffing, patient data, and operational workflows for more efficient care delivery. This role requires strong analytical skills, in-depth knowledge of clinical or operational workflows, and proven expertise in Epic build and configurationand provenexpertise in Epic build and configuration. The Epic Analyst works closely with clinical stakeholders, departmental operations staff, and other IT teams to ensure the Epic system meets the needs of our providers and supports high-quality patient care, safety, and efficiency.

Responsibilities:

I. System Design, Build, and Implementation

• Module Expertise: Develop, configure, and maintain the assigned Epic application module (e.g., Inpatient, Revenue Cycle, Orders, Cadence, Radiant, Willow, etc.) based on functional specifications and business requirements.
• Workflow Analysis: Collaborate with subject matter experts (SMEs) to analyze, document, and validate clinical or business workflows. Translate complex operational needs into effective, stable, and user-friendly Epic build decisions.
• Documentation: Create and maintain comprehensive system build documentation, functional specifications, and decision logs to ensure transparency and continuity.

II. Testing and Quality Assurance

• Testing: Develop detailed test plans and scripts for unit, integration, and user acceptance testing (UAT). Execute testing and manage the timely resolution of defects and issues identified during the testing phases.
• Go-Live Support: Provide at-the-elbow support and serve as a key resource during system upgrades, new module implementations, and facility go-lives.

III. Optimization and Support

• Tier 2/3 Support: Serve as a high-level troubleshooting resource for end-users, analyzing root causes, and resolving complex technical and workflow-related problems within the assigned Epic module.
• System Maintenance: Manage routine system maintenance, including applying system updates, new feature releases, and general patching, ensuring continuous operational stability.
• Optimization: Proactively identify and implement system optimization opportunities to improve user efficiency, enhance patient safety, and maximize the value derived from the Epic EHR.

IV. Regulatory Compliance and Training Support

• Compliance: Ensure the Epic build and workflows comply with organizational policies, industry standards, and relevant regulatory requirements (e.g., Joint Commission, HIPAA, CMS/MIPS).

Collaboration: Partner with the Training team to validate training content and provide subject matter expertise for end-user education. Qualifications/Requirements:

Experience:

• Minimum of 2+ years of hands-on experience as an EMR Analyst, Builder, or Consultant in a hospital or integrated healthcare environment, required
• Experience supporting multiple facilities or an integrated delivery network (IDN), preferred
• Experience in scheduling preferred
• Experience with Epic reporting tools (e.g., Clarity, Caboodle, SlicerDicer), preferred
• Additional Epic certifications in related modules, preferred

Education:

• Bachelor's degree in Health Informatics, Computer Science, Nursing, or a related clinical or technical field, required
• Required education may be substituted for 5 years of specifically related work experience*

Licenses / Certifications:

• Epic Module Certification in job related module(s) required to be obtained within 6 months of hire and renewed quadrennial
• Current Epic Certification in at least one Epic application module(specific module certification may be required upon hiring depending on team needs), preferred
• Additional Epic certifications in related modules, preferred

Other:

• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication abilities, and the capacity to work effectively with both technical and non-technical stakeholders.

Special Requirements: N/A

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement

Apply Now

External Applicant link Internal Applicant link