EOP Resilient Scholar Program Assistant

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals, be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun.

Major Duties

PLEASE NOTE: The position will be filled at either the Student Services Professional SSP IA or SSP IB level, depending upon the applicant's qualifications:

SSP IA: Under the direct supervision of the Associate Director of the Educational Opportunity Program (EOP) and the Associate Director of Programming, the EOP Resilient Scholar Program Assistant assists EOP Admissions with outreach, recruitment, applicant interviews, admissions evaluations, and represents the program at outreach/ community events. The incumbent assists with identifying unmet needs of EOP Resilient Scholars Program students and assists with coordinating programs and services that support foster youth success.

• Conducts individualized follow-up with prospective students regarding admissions requirements, financial aid, housing, enrollment, and transition needs to facilitate successful matriculation
• Assists with identifying unmet needs of EOP Resilient Scholars Program students and connects students with appropriate campus and community resources.
• Assists with coordinating programs and services that support foster youth success, including independent living skills programming, summer and transitional housing resources, workshops, and collaborative campus initiatives.
• Conducts structured one-on-one meetings with assigned students to assess progress, identify barriers to academic success, provide appropriate referrals, and monitor follow-up to promote student persistence and timely degree completion.
• Collaborates with EOP staff, faculty, campus departments, and community partners to enhance student support services and improve student success outcomes.
• Performs other duties as assigned.
• NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/9lqwkik4l9btg3jnea6wr4vqfmal7wzk

SSP IB: Under the general supervision of the Associate Director of the Educational Opportunity Program (EOP) and the Associate Director of Programming, the EOP Resilient Scholar Program Assistant coordinates outreach, recruitment, and admissions activities with a focus on foster youth student populations, including applicant interviews and admissions evaluations. The incumbent provides individualized follow-up with prospective students regarding admissions requirements, financial aid, housing, enrollment, and transition needs to facilitate successful matriculation.

• Coordinates outreach, recruitment, and admissions activities with a focus on foster youth student populations, including applicant interviews and admissions evaluations
• Assists in identifying the academic, personal, and basic needs of EOP Resilient Scholars Program students and coordinates appropriate campus and community resources to support student success.
• Provides individualized advising, conducts one-on-one student assessments, develops action plans, coordinates referrals, and monitors student progress toward academic success
• Plans, coordinates, and evaluates program events, workshops, socials, exchanges, and community-building activities to promote student engagement and belonging.
• Develop and maintain ongoing supportive relationships with assigned students and serve as a primary program contact.
• Performs other duties as assigned.
• NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/fbdev571l7v6fh7q8ql5mr7sgwnu9puu

Qualifications

• SSP IA:

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.

• No experience required.

• Experience working with multi-cultural/multi-ethnic populations; students that are historically under-represented, underprepared, low-income, and first-generation college students and/or experience with Educational Opportunity and/or Trio Programs is highly desirable.

• Valid California Driver's License and valid car insurance highly desirable

• SSP IB:

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.

• Equivalent to one year of experience in professional Student Services work at the entry trainee level.

• A Master's degree in a job-related field may be substituted for the required experience.

• Experience working with multi-cultural/multi-ethnic populations; students that are historically under-represented, underprepared, low-income, and first-generation college students and/or experience with Educational Opportunity and/or Trio Programs is highly desirable.

• Valid California Driver's License and valid car insurance highly desirable

Knowledge, Skills, & Abilities

• SSP IA:

• Knowledge of student recruitment, admissions, outreach, and transition processes, including financial aid, housing, enrollment, EOP admissions systems, student tracking systems, and the needs of foster youth and educationally underserved students.

• Ability to build collaborative partnerships, conduct individualized student follow-up, support transitional program placement, maintain accurate records, participate in professional development, and contribute recommendations for student services, program development, and continuous improvement initiatives.

• Knowledge of student development, academic progress monitoring, case documentation, and support strategies for foster youth and educationally underserved students, including referrals, independent living skills, transitional housing, workshops, and student success initiatives.

• Ability to establish supportive student relationships, conduct structured one-on-one meetings, coordinate educational and community-building activities, maintain accurate records, facilitate referrals, and collaborate with campus and community partners to promote student engagement, persistence, belonging, and timely degree completion.

• SSP IB:

• Knowledge of academic advising, student development, foster youth needs, and campus and community resources; skill in conducting student assessments, coordinating referrals, monitoring academic progress, and developing individualized action plans; ability to provide responsive guidance and sustain supportive relationships that promote student success.

• Knowledge of educational programming, student engagement, and program evaluation practices; skill in planning and evaluating workshops, courses, events, and community-building activities; ability to analyze student needs, collaborate with campus partners, coordinate services across programs, and support continuity of student services.

• Knowledge of outreach, recruitment, admissions processes, financial aid, housing, enrollment, and transitional programs serving foster youth; skill in conducting applicant interviews, evaluating admissions materials, maintaining accurate student records, and using tracking systems; ability to provide individualized follow-up and support successful student matriculation.

• Knowledge of partnership development, professional development practices, program evaluation, and student-service improvement; skill in collaborating with schools, community agencies, and campus departments; ability to assess program effectiveness, recommend improvements, and contribute to planning that strengthens student services and program delivery.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
• Classification: 3079 / Student Services Professional IA or IB / 1 or 2
• The anticipated HIRING RATE for the SSP IA is $4150 per month. The salary range for this classification is: $4150 - $5076 per month.
• The anticipated HIRING RATE for the SSP IB is $4482 per month. The salary range for this classification is: $4482 - $6342 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday. May include evenings and weekends.
• The SSP IA is a temporary position. Based on satisfactory progress and successful completion of the training program, the incumbent will be progressively promoted from SSP IA to the probationary SSP IB position.
• The SSP IB is a regular position with a one-year probationary period and is not automatically promoted to the SSP II; promotion is dependent upon departmental needs at the time.
• The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position.

General Information

• Applications received through November 6, 2026 will be considered in the initial review and review of applications will continue until the position is filled.
• This position is sensitive as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States. Note that our campus does not participate in the federal E-Verify program. Employment eligibility will be verified through the standard Form I-9 process.
• Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

Work with purpose at the CSU.

Your career can change lives, communities, and futures. Watch why CSU is more than a job: https://www.youtube.com/watch?v=2VXk4PPlSl4