| Location | Boulder, CO (Remote) |
We are expanding our remote team and looking for individuals who are comfortable speaking with people, following clear systems, and providing dependable support. This position combines communication, organization, and guided client interaction in a professional, structured environment. Multiple openings are available for candidates seeking stability and long-term growth.
Our organization has operated for decades, supporting large member-based groups and working professionals across North America. We specialize in long-term protection programs designed to remain in place beyond employment or retirement changes. Known for consistency, ethical standards, and internal development, the company has earned recognition as a strong and supportive workplace.
Speak with individuals who have requested information by phone or video
Schedule and manage virtual appointments
Walk members through provided materials and explain information clearly
Assist with completing online forms and required documentation
Accurately update digital records and notes
Follow established procedures and quality guidelines
Participate in coaching, training, and leadership development sessions
Comprehensive onboarding and step-by-step training
Ongoing guidance from experienced mentors
Flexible scheduling options
Fully remote work environment
Clear advancement pathways for motivated individuals
Supportive team culture focused on growth and accountability
Company-hosted events and recognition programs
Clear and professional communication skills
Strong organization and time-management abilities
High school diploma or equivalent required
Previous customer-facing experience is an asset but not required
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