ENTRY LEVEL SERVICE WRITER LELAND

Delaney Tire and Auto

  • WILMINGTON, NC
  • 23 days ago

    Highlights

    Key duties include: Customer Experience: Deliver exceptional service by consulting with customers, listening to their needs, and providing clear updates on service estimates and completion times. As an Entry-Level Service Writer, you will oversee the daily operations of the shop and lead our team of general service technicians.

    Numbers & Facts

    LocationWILMINGTON, NC

    Description

    Benefits:
    • 401(k)
    • Bonus based on performance
    • Competitive salary
    • Free uniforms
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • 401(k) matching
    • Company parties
    • Employee discounts

    Automotive Service Manager (Entry-Level Service Writer)
    Delaney Tire and Auto
    At Delaney Tire and Auto, we are dedicated to providing expert vehicle inspection, diagnosis, and repair. We leverage ASE-certified expertise and years of hands-on experience to keep our customers on the road. 
    We are currently seeking an Entry-Level Service Writer to manage our service department activities. This is a Store Manager developmental role; we are committed to training our associates and promoting from within the organization. 
    Responsibilities
    As an Entry-Level Service Writer, you will oversee the daily operations of the shop and lead our team of general service technicians. Key duties include: 
    • Customer Experience: Deliver exceptional service by consulting with customers, listening to their needs, and providing clear updates on service estimates and completion times.
    • Service Coordination: Oversee vehicle inspections, build computerized repair orders, source parts, and make comprehensive repair recommendations.
    • Sales & Estimates: Present pricing estimates to customers and promote shop service specials.
    • Leadership: Lead, manage, and train a team of up to 10 employees while upholding our company’s vision and core values.
    • Shop Oversight: Supervise the diagnosis and repair of domestic, European, and Asian vehicles (cars and light trucks).
    • Inventory & Maintenance: Maintain accurate inventory counts and ensure the facility remains clean, organized, and professional. 
    Qualifications
    • Knowledge: General automotive mechanical knowledge.
    • Service Skills: Excellent communication skills and a customer-first disposition.
    • Leadership: Demonstrated ability to build teams and lead others effectively.
    • Requirements: A valid driver’s license and the ability to work a flexible retail schedule 

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