Entry-Level IT Support Specialist

Location: Onsite | Beaverton, OR
Compensation: $55,000-$62,000 + Full Benefits + Excellent Perks

Are you looking to launch or grow your career in Information Technology? A stable and growing organization is seeking an Entry-Level IT Support Specialist to join its team. This is an excellent opportunity for a motivated technology professional who enjoys helping people, solving technical issues, and gaining hands-on experience with Microsoft 365, user support, and business technology systems.

What You'll Love About This Opportunity

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• Join a stable, growing company with long-term career growth potential
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• Work alongside experienced IT professionals in a collaborative environment
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• Gain exposure to Microsoft 365, Active Directory, networking, and systems administration
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• Supportive leadership that encourages learning and professional development
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• Competitive benefits package, including:
  
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  • Medical, dental, and vision insurance
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  • 401(k) with company contribution
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  • Paid vacation and holidays
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  • Employee wellness programs
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  • Professional development and training opportunities
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  • Employee discounts and additional company perks
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What You'll Do in this IT Support Specialist role:

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• Provide first-line technical support for employees experiencing hardware, software, account access, and Microsoft 365-related issues.
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• Troubleshoot and resolve problems involving desktops, laptops, printers, mobile devices, peripherals, and connectivity.
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• Set up and support user accounts, password resets, and access requests while maintaining a high level of customer service.
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• Assist with software installations, updates, patching, system maintenance, and basic technology deployments.
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• Configure, deploy, and support computers and other technology equipment throughout their lifecycle.
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• Monitor system performance, identify technical issues, and escalate complex problems to senior IT staff when needed.
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• Maintain accurate help desk tickets, support documentation, knowledge base articles, and user guides.
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• Support employee onboarding by preparing equipment and providing basic technology training.
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• Participate in IT projects, process improvement initiatives, and efforts to enhance operational efficiency.
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What We're Looking For in a IT Support Specialist:

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• 1-2 years of IT support, help desk, customer service, or technical support experience
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• Associate degree, technical certification, or coursework in Information Technology, Computer Science, or a related field preferred
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• Familiarity with Microsoft Windows and Microsoft 365 applications
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• Basic understanding of Active Directory, networking concepts, or user account administration is a plus
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• Strong customer service, communication, and problem-solving skills
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• Eagerness to learn and grow in an IT career
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Start your IT career with a company that values growth, learning, and technology. Apply today to become part of a team that keeps the business running and users supported every day.

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