Entertainment Manager I - FT

• Plan, coordinate, and execute concerts, performances, special events, and other entertainment programming at Sound Board.
• Serve as primary point of contact for artists, agents, promoters, production companies, vendors, and other external entertainment partners.
• Coordinate even logistics, including production requirements, artist needs, hospitality, schedules, staffing, credentials, transportation, and venue readiness.
• Develop and maintain detailed event timelines, production schedules, run-of-show documents, and other planning materials.
• Collaborate with internal departments - including Marketing, Casino Operations, Facilities, and Security - to ensure successful event execution.
• Conduct pre-event planning meetings and post-event reviews to identify opportunities for operational improvement and enhance future events.
• Monitor event budgets, expenses, purchase orders, invoices, and other financial commitments to ensure programming remains within approved financial parameters.
• Review contracts, riders, technical requirements, and other event-related documentation and ensure applicable requirements are communicated to the appropriate internal teams.
• Coordinate with production and technical teams regarding staging, lighting, sound, video, rigging, power, and other venue requirements.
• Ensure artists and production personnel receive a high level of hospitality and professional service consistent with Sound Board standards.
• Manage event-day operations and serve as a visible management presence before, during, and after performances.
• Respond promptly and effectively to unexpected issues or changes during events, exercising sound judgment to protect the guest experience, artist experience, and operational integrity of the venue.
• Monitor attendance, guest feedback, event performance, and other relevant metrics and make recommendations to improve future programming.
• Ensure events are conducted in compliance with company policies, venue standards, applicable laws and regulations, and health and safety requirements.
• Assist with identifying and evaluating new entertainment opportunities that support the property's strategic objectives and brand.
• Perform additional responsibilities as assigned.

Qualifications:

• The ideal candidate is an experienced entertainment professional who combines strong project management and organizational skills with a passion for live entertainment, hospitality, and creating memorable guest experiences.
• Bachelor's degree, preferably in Arts Management, Business, Hospitality, or Event Management, or equivalent experience as deemed appropriate.
• Minimum five years of experience in live entertainment, concert venue operations, event management, hospitality, or a related field.
• Demonstrated experience coordinating live entertainment events or productions.
• Strong experience coordinating live entertainment events or logistics.
• Excellent project management, organizational, and time-management skills.
• Strong interpersonal and communication skills, with the ability to establish effective relationships with artists, representatives, vendors, and internal stakeholders.
• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced, high-volume environment.
• Strong problem-solving and decision-making skills, particularly in a live-event environment where circumstances can change quickly.
• Working knowledge of event budgets, contracts, invoices, and financial controls.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and extended hours based on the entertainment calendar.
• Experience with event-management, ticketing, CRM, or venue-management systems.
• Established relationships within the live entertainment industry preferred.