MAJOR JOB RESPONSIBILITIES: Demonstrate strong knowledge and troubleshooting skills in all of the following: email (including related IP services such as DNS and SMTP); enterprise client/server applications; mobile device technologies; anti-virus systems; application deployment technologies such as Citrix and ZENworks; application packaging such as Snapshot, Admin Studio, Thinstall; data delivery technologies (including FTP and interface products), and others. Minimum Qualifications: Demonstrate strong knowledge and troubleshooting skills in all of the following: email (including related IP services such as DNS and SMTP); enterprise client/server applications; mobile device technologies; anti-virus systems; application deployment technologies such as Citrix and ZENworks; application packaging such as Snapshot, Admin Studio, Thin stall; data delivery technologies (including FTP and interface products), and others.