Enterprise Software Test Manager Healthcare SaaS

Oversee data migration validation, ETL testing, functional testing, integration testing, regression testing, user acceptance testing (UAT), defect management, vendor coordination, and compliance validation. Ensure EHR workflows, interfaces, SaaS configuration changes, vendor releases, and data conversions meet business, clinical, regulatory, audit, security, and project delivery requirements.

QA Lead For EHR Software-as-a-Service ImplementationEducation Requirement: Bachelor's degree in Computer Science, Information Systems, Healthcare Informatics, Engineering, or a related field, or equivalent professional experience. Preferred Certification: Professional certifications such as ISTQB, CSTE, CSQA, PMP, PMI-ACP, Certified Scrum Master (CSM), or equivalent. Minimum Requirements: Candidates must meet all minimum requirements including education to be considered: 11+ years of experience in QA Lead, Test Lead, QA Manager, or Test Manager roles. 11+ years of experience leading enterprise-wide software testing initiatives and QA governance. 11+ years of hands-on experience with data validation, data migration, data conversion, and ETL testing. 11+ years of experience leading functional testing across EHR modules, including clinical, scheduling, orders, medications, documentation, billing, and patient workflows. 11+ years of experience leading validation testing for EHR data migration and conversion efforts involving patient, clinical, pharmacy, billing, and historical records. 11+ years of experience coordinating testing of interfaces, APIs, inbound/outbound data feeds, integrations, and downstream reporting systems. 11+ years of experience managing SaaS application testing, including configuration changes, enhancements, and vendor release validation. 11+ years of experience creating and maintaining test plans, test cases, test scripts, traceability matrices, test evidence, and QA documentation. 11+ years of experience managing defect lifecycles, defect triage, root cause analysis, and quality reporting. 11+ years of experience coordinating testing activities with software vendors, implementation partners, and multidisciplinary teams. 11+ years of experience using test management tools such as Azure DevOps, ALM/Quality Center, Jira, or equivalent platforms. 11+ years of experience working in Agile, Waterfall, or hybrid software delivery environments. 11+ years of experience reporting testing status, risks, issues, and quality metrics to project leadership and executive stakeholders. Preferred Qualifications: 8+ years of experience supporting EHR implementations involving clinical, pharmacy, scheduling, and billing workflows. 6+ years of experience with healthcare interoperability and data standards including HL7, FHIR, CCD/C-CDA, ICD, CPT, or related standards. 6+ years of experience working with HIPAA, healthcare privacy regulations, security controls, and compliance requirements. 6+ years of experience supporting state government, public sector, Medicaid, health and human services, or large healthcare organizations. 6+ years of experience validating healthcare reporting, analytics, and regulatory reporting requirements. 5+ years of experience supporting automated testing frameworks and test automation initiatives. 5+ years of experience leading User Acceptance Testing (UAT) planning, execution, and business sign-off processes. Experience with large-scale SaaS transformation and modernization programs. Experience leading geographically distributed QA teams and vendor resources.Summary: Lead the overall testing strategy, quality assurance governance, and execution for a large-scale Electronic Health Record (EHR) Software-as-a-Service (SaaS) implementation. Serve as the central leader of the testing organization, ensuring successful delivery of all testing activities across the project lifecycle. Provide quality and test advocacy, resource planning, risk management, stakeholder communication, and resolution of issues that may impede testing efforts. Oversee data migration validation, ETL testing, functional testing, integration testing, regression testing, user acceptance testing (UAT), defect management, vendor coordination, and compliance validation. Ensure EHR workflows, interfaces, SaaS configuration changes, vendor releases, and data conversions meet business, clinical, regulatory, audit, security, and project delivery requirements. Work independently with minimal supervision while collaborating with executive leadership, program teams, technical teams, vendors, and business stakeholders.Responsibilities: Leadership & Test Management: Lead the overall QA and testing strategy for the EHR SaaS implementation program. Manage testing resources, schedules, budgets, and deliverables to ensure project success. Establish and maintain QA governance processes, methodologies, standards, and testing frameworks. Serve as the primary QA point of contact for leadership, vendors, technical teams, and business stakeholders. Provide leadership, mentoring, and direction to QA analysts, testers, and test leads. Identify, escalate, and resolve issues, risks, and barriers impacting testing activities. Test Planning & Execution: Develop and maintain testing strategies, test plans, testing schedules, and resource allocation plans. Lead system testing, integration testing, regression testing, performance validation, and UAT support activities. Ensure SaaS configuration changes, system enhancements, vendor releases, and production deployments are thoroughly tested. Create and maintain test cases, test scripts, traceability matrices, testing evidence, and quality documentation. Monitor testing progress and ensure adherence to project milestones and quality standards. Data Migration & ETL Testing: Lead validation efforts for data migration and conversion from legacy EHR and ancillary systems. Validate patient, clinical, pharmacy, billing, scheduling, and historical records for completeness, accuracy, and reconciliation. Review ETL processes, data mapping specifications, validation rules, and reconciliation reports. Conduct pre-load and post-load validation testing, field-level verification, exception analysis, and data integrity assessments. Ensure migrated data supports operational, clinical, reporting, and regulatory requirements. Functional & Integration Testing: Lead functional testing across EHR modules including clinical documentation, scheduling, orders, medications, billing, and patient management. Validate end-to-end workflows involving clinicians, nurses, pharmacists, administrative staff, schedulers, and business operations teams. Coordinate testing of interfaces, APIs, inbound and outbound data feeds, and downstream reporting systems. Verify compliance with business rules, clinical workflows, and regulatory requirements. Defect & Quality Management: Establish defect management processes and oversee defect triage activities. Ensure defects are documented, prioritized, assigned, remediated, retested, and validated before production deployment. Track testing metrics, defect trends, risks, and quality indicators. Prepare and present status reports to project leadership and stakeholders. Vendor & Stakeholder Coordination: Coordinate testing activities with vendors, implementation partners, technical teams, and business users. Partner with clinical and business SMEs to develop UAT scenarios and acceptance criteria. Support UAT execution, sign-off activities, readiness reviews, and deployment planning. Facilitate communication between project teams to ensure successful testing outcomes. Compliance & Documentation: Ensure all testing documentation meets audit, regulatory, compliance, and project governance standards. Support initiatives related to HIPAA, privacy, security, and healthcare regulatory compliance. Maintain complete testing evidence and documentation for audits and project reviews.