About the role:
Samsara is looking for a smart, ambitious Sales Operations Analyst interested in helping to ensure the success of our enterprise sales organization. We are seeking people with a passion for helping others, who are eager to work in a fast-paced, dynamic environment and have a direct impact on our growth and the success of our enterprise sales team.
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
You should apply if:
• You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. • You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. • You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. • You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before. • You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
• Provide comprehensive operational support to the sales organization, including but not limited to account and opportunity management and support case responses. • Solve time-sensitive sales pain points in the moment to get deals across the line. • Own enforcement of sales processes and policies. • Work cross-functionally with internal stakeholders to support sales deals and implement new initiatives. • Help administer sales tools, including Salesforce. • Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
• Problem-solving and analytical skills. • Attention to detail. • Comfortable working under time pressure and in ambiguous situations. • Ability to multitask and organize multiple priorities at once. • Strong written and verbal communication skills. • Bachelor's Degree.
Ideal candidate also has:
• 2-3+ years of previous Sales Support, or equivalent, experience. • 2-3+ years working with Salesforce.