Enterprise SaaS & Vendor Integration Consultant

Indent :SF_OP_202207-1-1
Role : Enterprise SaaS & Vendor Integration Consultant
Location : Charlotte, NC(Hybrid)
Bill Rate : $70/hr to $72/hr

Role Summary
The consultant serves as the hands-on subject matter expert responsible for designing, implementing, and operationalizing integrations for third-party SaaS and vendor applications within a regulated enterprise environment.
This role partners closely with an internal manager (application owner) and drives:

• Technical integration execution
• IAM onboarding design and delivery
• Practical resolution of vendor capability gaps

The consultant is expected to operate autonomously, bringing domain expertise in enterprise SaaS integration patterns.< Key Responsibilities
1) Lead SaaS integration design & execution

• Design and implement integration solutions for vendor platforms, including:
  • SSO (SAML/OIDC)
  • Provisioning (SCIM, API-based, or hybrid approaches)
• Translate enterprise constraints into real-world integration architectures, including when:
  • Vendors lack SCIM
  • Custom APIs must be leveraged

=I This reflects common onboarding scenarios where vendors provide APIs but not standardized provisioning, requiring bespoke integration approaches [https://ou...essageItem | Outlook]2) Own IAM onboarding implementation (hands-on)

• Execute onboarding aligned to enterprise IAM standards:
  • Externalize access to IAM platforms (AD / Entra / IGA)
  • Eliminate or minimize local accounts
• Configure:
  • Authentication integration
  • Access models (RBAC via AD groups or equivalent)
  • Provisioning / deprovisioning flows

=I Enterprise target state explicitly requires externalizing access and removing local accounts wherever possible [IAM Integr...Onboarding | SharePoint]3) Solve vendor capability gaps (critical part of the role)

• Design solutions where vendor functionality is incomplete, including:
  • SCIM gap → API-based provisioning or SCIM gateway pattern
  • Limited RBAC models → mapping enterprise roles to vendor constructs
• Recommend and implement viable patterns such as:
  • Custom connectors
  • Scheduled API sync feeds
  • Hybrid SAML + API provisioning models

4) Drive onboarding through enterprise processes

• Navigate and execute onboarding workflows:
  • IAM onboarding requirements
  • ART / ACT processes (for non-modernized integrations)
  • Required architectural and security approvals
• Produce required artifacts:
  • Integration architecture documentation
  • Access models and control descriptions
  • Evidence for onboarding approvals

=I Non-modernized (manual-heavy) integrations require explicit approvals and structured onboarding process execution [IAM Integr...Onboarding | SharePoint]5) Implement security and access controls

• Ensure vendor solutions align to:
  • IAM policies (provisioning, recertification, SoD)
  • MFA and authentication standards
  • Privileged access controls
• Validate:
  • Proper entitlement management
  • Auditability of access changes

=I IAM domain explicitly focuses on ensuring "right access to the right resources at the right time” with compliance and audit alignment [Identity a...Management | SharePoint]6) Support operational readiness & troubleshooting

• Troubleshoot issues across:
  • SSO / authentication flows
  • Provisioning failures (SCIM/API)
  • Role mapping discrepancies
• Stabilize poorly integrated vendor solutions:
  • Remove manual processes where possible
  • Establish consistent access patterns

=I Practical troubleshooting of identity vs network vs vendor issues is a core expectation in this domain [https://ou...essageItem | Outlook]7) Partner with internal stakeholders & vendors

• Work across:
  • IAM engineering
  • InfoSec / risk
  • Networking
  • Application owners and business users
• Interface directly with vendors to:
  • Clarify capabilities
  • Push for enhancements
  • Align integration design

> Required Expertise
Technical

• Strong experience with:
  • SAML / OIDC authentication
  • SCIM provisioning (or alternatives)
  • REST APIs for user / role management
• Experience integrating SaaS platforms into enterprise IAM environments

Domain (critical differentiator)

• Deep understanding of:
  • IAM lifecycle (joiner / mover / leaver)
  • Enterprise access models (RBAC, SoD)
  • Audit and compliance expectations in regulated environments

Practical

• Experience working around:
  • Non-ideal vendor capabilities
  • Hybrid identity models
  • Manual-to-automated migration patterns

Engagement model (important for your setup)

• Consultant operates as:
  • Execution lead and SME
  • Manager retains:
    • Ownership
    • stakeholder alignment
    • prioritization
• Consultant expected to:
  • Drive work forward independently
  • Propose solutions (not just implement)
  • Reduce decision burden on manager

summary
"Hands-on SME responsible for designing and delivering IAM-compliant integrations of third-party SaaS platforms, including solving vendor capability gaps and operationalizing enterprise onboarding standards.”