Daily Duties / Responsibilities: - Oversee infrastructure, business application, and helpdesk services delivered by internal staff and managed service providers, holding vendors to performance and accountability standards.
- Serve as primary operations liaison to statewide shared-services providers.
- Participate in the agency's Information Security Team, including incident response, vulnerability management, risk assessments, and remediation.
- Support access control reviews, audits, and policy compliance.
- Oversee enterprise system integrations with the State's SAP environment, financial institutions, and third-party systems.
- Track contract renewals, assist with procurement and budget monitoring, annual audit and reporting, and contribute to long-range technology planning.
- Supervise, develop, and direct IT staff as a member of the IT Division leadership team.
- Monitor and perform occasional rotating after-hours work to address incidents, support system maintenance, and meet deadlines.
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Work Mode (Hybrid, Onsite, Remote): Onsite 1200 Senate Street, Columbia, SC; Monday Friday, 8:30 AM 5:00 PM. |
Required Skills (Rank in order of Importance): - 6+ years of progressive IT experience managing complex information technology functions
- 3+ years of full-time supervisory experience in an IT environment
- Experience managing IT services delivered through managed service providers or outsourced vendors, including SLA and performance management
- Leadership experience in cybersecurity operations: incident response, vulnerability management, and risk assessment
- Working knowledge of Active Directory, Microsoft Entra ID, and Intune
| Preferred Skills (Rank in order of Importance): - IT experience in state government, financial services, or other regulated environments, including audit, compliance, and risk management
- Experience working within shared-services models in state government
- Project management experience
- Enterprise system and integration experience (SAP, financial institution interfaces, secure file transfer)
- IT procurement, contract management, and budget experience
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Additional Skills: Highly effective written and verbal communication; proven ability to build and foster a team-oriented environment; sound judgment and discretion with sensitive information; ability to prioritize work to meet deadlines; availability for occasional after-hours work. Candidates must be able to pass a background and credit check prior to start. |