Enterprise Planning Intake Analyst.IT II

Summary:

Responsible for evaluating, documenting, and shaping enterprise IT demand by partnering with business and technical stakeholders to translate business needs into actionable, well-defined solution proposals aligned to roadmap, capacity, and funding constraints.

Duties and Responsibilities:

• Support discovery exercises to define system enhancement requests through research and stakeholder engagement.
• Facilitate cross-functional meetings to communicate complex technical concepts to technical and non-technical audiences.
• Partner with Business Owners and Business Finance partners to capture the current process, description and impact of the problem, requirements, technical issues, and proposed solutions.
• Collaborate with Technical Leads, including Architecture, Solution Development, and other technical teams to identify and document the proposed solution and associated data flows.
• Capture and prepare Rough Order of Magnitude (ROM) and timeline assessments based on data provided.
• Facilitate options analysis when new requests exceed available resource capacity and/or impact the existing roadmap.
• Develop and maintain detailed supporting documentation for enhancement requests.
• Prepare detailed flowcharts, diagrams, and other architectural documentation outlining proposed solutions, capabilities, and processes when necessary.
• Perform other duties as assigned.

Requirements:

• 3+ years of experience as a Technical or Business Analyst supporting application development; 5+ years preferred.
• Proficiency in IT demand intake processes to effectively gather, analyze, and prioritize business requirements.
• Experience managing backlogs, defining user stories, and ensuring alignment with strategic objectives.
• Demonstrated ability to analyze business and technical requirements, conduct impact and gap analyses, and recommend solutions aligned to enterprise architecture and roadmap.
• Strong problem-solving skills, critical thinking, and attention to detail when analyzing demand and proposing effective solutions.
• Ability to prioritize and manage multiple tasks and projects effectively to meet deadlines and deliver high-quality results.
• Understanding of project funding mechanisms, budget management, and resource allocation to support project execution.
• General knowledge and experience with Agile, SAFe, and/or Waterfall methodologies.
• Strong project management skills with the ability to coordinate cross-functional teams, track progress, and mitigate risks.
• Comprehensive knowledge of SDLC and application development processes to guide projects from inception through deployment.
• Strong analytical skills to assess technical requirements, conduct gap analysis, and recommend solutions that meet business needs.
• Excellent communication skills to interact with stakeholders, present findings, and facilitate decision-making.
• Adaptability and a continuous learning mindset to stay current with technological advancements and industry best practices.

Competencies:

Successful candidates will demonstrate the following core competencies in daily execution of the role:

• Customer Focus
• Drive for Results
• Ethics & Values
• Analytical Thinking
• Time Management
• Action Oriented
• Problem Solving
• Decision Making
• Priority Setting

In the event a position is commission-based, compensation is solely based on the individual's sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.