| Location | Houston, TX |
Who We Are
At Kahuna, we help organizations unlock workforce potential through advanced skills management technology. Our enterprise SaaS platform enables organizations across healthcare, energy, manufacturing, and other complex industries to gain clear visibility into workforce capabilities, align skills to business needs, and drive operational excellence.
Our Customer Success organization plays a critical role in delivering measurable outcomes by ensuring customers achieve rapid time to value during implementation, in partnership with Customer Success teams who drive sustained value through adoption and expansion.
Role Overview
As an Enterprise Implementation Specialist, you are the primary project manager, delivery owner and day-to-day leader for complex, multi-site enterprise implementations of Kahuna's Skills Management platform.
You own the implementation lifecycle end-to-end, from Sales handoff through go-live, including project planning, solution design, data migration, integrations, testing, deployment, and readiness. You coordinate all customer and internal stakeholders, drive delivery governance, and ensure the implementation remains on scope, on schedule, and on track for success.
You partner closely with a Customer Success Manager (CSM) who assumes ownership post go-live for adoption, optimization, renewals, and long-term outcomes. You ensure a clean, well-managed transition into Customer Success at the conclusion of onboarding.
This role is highly cross-functional, customer-facing, and execution-driven, requiring strong technical acumen, project leadership skills, and the ability to navigate complex enterprise environments.