| Location | Indianapolis, IN |
| Industry | Computer/IT Services |
| Salary | $73,450–$132,775 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 2013 |
| Website | https://jobs.saic.com/ |
Leidos Civil IT division is focused on innovation and solving complex technical problems spanning infrastructure operations, cybersecurity analytics, and application modernizations. We rely on a team of skilled staff capable of operating across technical domains, embracing challenges, and being adaptable to new technologies and new ideas.
About the Role
This is not a traditional, siloed service desk role. We are actively seeking a candidate who is well-versed in troubleshooting and resolving issues within Microsoft Intune-managed environments, while also operating effectively across desktop support, endpoint management, security compliance, and network-related challenges. You will be expected to move fluidly across technical domains. This means owning problems end-to-end rather than handing them off-while balancing user experience, security requirements, and operational efficiency. This role is in support of a secure and enterprise scale environment with federally regulated compliance requirements. We are specifically looking for someone who can perform in the following areas:
Enterprise Desktop Administration
Build, image, configure, deploy, and maintain Windows workstations and peripherals using gold images and templates
Administer Active Directory sourced user and computer objects and provide continuous compliance oversight using Group Policy controls
Procure, track, and keep up to date software products and associated licensing
Design, implement, and maintain Microsoft Intune endpoint management solutions.
Procure and issue desktops with Intune Autopilot zero touch provisioning
Build automation using PowerShell and Microsoft Graph where appropriate
Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment
Identify, prioritize, and remediate endpoint vulnerabilities using enterprise management and security tools
Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness
End User Support
Communicate effectively with technical and non-technical staff while maintaining a high level of customer service
Troubleshoot Windows operating systems, peripherals, printers, conferencing equipment, and endpoint hardware
Diagnose and address network connectivity issues (e.g., access restrictions, firewall rules, DNS, VPN, IP/Port/URL filtering)
Demonstrate the flexibility to contribute across endpoint engineering, user support, compliance, and operational initiatives as business priorities evolve
Continuously improve endpoint management processes through automation, standardization, and operational excellence
Required Qualifications
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
July 28, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.