Job Title: Shared Services - Enterprise Employee Information Specialist
Location: ADA, MI
Duration: 06 Months with Possible extension
Note: Role will be fully onsite in Ada, supporting global efforts. Occasional availability required to join calls in the evening to support teams based in Malaysia
Roles and Responsibilities:
" Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders: IT, Finance, HRBP, Center of Excellences (CoEs), as well as internal teams
" Workload management within area of responsibility.
" Collaborate with other HR Systems teams to implement and support consistent employee experience across geographies and practices through usage of HR Tools
" Executes the solutions for global systems audits for data accuracy and consistency
" Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information
" Master data maintenance, errors monitoring and handling,
" Creates and manages moderately complex reports on ad-hoc and regular basis
" Handling customer queries related to area of responsibility.
" Handles escalations for moderately complex employee queries
" Provides solutions to a wide-range of technical issues within HR systems and independently develops approach to solutions
" Partners with HR Consultants and HR Leaders to ensure correct data and process flows in HR systems
" Demonstrates independent technical proficiency and working knowledge of standard practices, procedures and systems
" Proactively analyzes HR systems and their operating processes and procedures, to identify inefficiencies and assess opportunities for improvement
" Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades
" Updates operating documentation and Knowledge Management articles for HR systems support.
" Plays a focal point role for specific HR systems sub-processes
" Independently resolves moderately complex problems
" Takes part in projects of varied complexity, acting as project lead for selected areas