| Location | El Paso, TX |
Position Information
Hiring Department: Technology Support
Reports To: Support Services Director
Job Location: On-site: El Paso, TX
Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.
Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends
FLSA status: Exempt
Earliest Start Date: As soon as possible.
Salary: Commensurate with experience.
Required Application Materials:
Position Summary
The Enterprise Digital Coordinator supports the EIR Coordinator in implementing and maintaining UTEP's digital accessibility program to ensure compliance with ADA Title II and applicable federal and state accessibility requirements, including WCAG 2.1 AA or later adopted standards.
This role contributes to reducing institutional risk by supporting accessibility evaluation, remediation, training, reporting, and governance activities across university digital services, including websites, instructional materials, and third-party technologies.
Statement of Duties and Responsibilities:
Supports the implementation and ongoing operations of the University's digital accessibility program.
Assists in developing and executing strategies to achieve compliance with federal and state accessibility requirements.
Participates in accessibility governance activities, including committees and policy reviews and updates.
Collaborates with Information Resources, Marketing & Communications, Procurement, Legal, and academic units to integrate accessibility requirements into institutional workflows.
Stays current on accessibility standards, regulations, and best practices to support ongoing compliance efforts.
May represent the Digital Accessibility program in meetings, reviews, and initiatives as assigned and serves as a designated backup to the EIR Coordinator.
Supports the EIR Coordinator in tracking institutional accessibility progress.
Reviews digital content, including websites, documents, course materials, and multimedia, and provides remediation guidance aligned with established standards.
Conducts accessibility testing using automated tools, keyboard navigation, and assistive technologies (e.g., screen readers, magnifiers, voice recognition software) to validate accessibility beyond automated scan results.
Analyzes accessibility scan reports to identify issues and measure progress.
Collects, analyzes, and reports on accessibility data from enterprise tools and dashboards to support institutional reporting.
Tracks remediation progress and supports prioritization of high-impact accessibility issues.
Conducts accessibility reviews of third-party software, services, and digital content. Reviews include evaluation of Accessibility Conformance Reports (ACRs) provided by vendors.
Documents accessibility risks, supports exception and approval processes, and provides guidance on alternative access methods when required.
Ensures third-party accessibility reviews, approvals, and exceptions follow federal and state requirements.
Coordinates with Procurement and vendors to obtain and review accessibility documentation to support compliance evaluations.
Maintains documentation related to digital accessibility compliance, including reviews, exception requests, and audit materials, ensuring records support progress tracking and audit readiness.
Assists in developing and delivering digital accessibility training sessions and workshops.
Provides accessibility support through the University's ticketing system, including remediation guidance.
Maintains the University's digital accessibility website and guidance materials.
Complies with all State and University policies.
Other duties may be assigned.
Supervisory Responsibilities: No supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required Qualifications:
Education: Bachelors degree in a technology-related field.
and
Experience: Four years of experience evaluating the accessibility of digital content and systems using manual and automated testing tools, including assistive technologies (e.g., JAWS, NVDA, VoiceOver). Experience with digital accessibility standards such as the Web Content Accessibility Guidelines (WCAG). Experience using Microsoft 365, Adobe Acrobat Pro, or similar tools for digital content creation and remediation. Basic understanding of web content structure (HTML/CSS).
Applicants Should Demonstrate:
Ability to analyze information and track progress across multiple efforts or projects.
Ability to work independently and collaboratively.
Strong organizational and documentation skills to support tracking and audit readiness.
Ability to communicate technical concepts to both technical and non-technical audiences.
Preferred Qualifications:
Experience reviewing accessibility documentation such as VPAT (Voluntary Product Accessibility Template) and ACR (Accessibility Conformance Report).
Experience working with websites, digital content, or online learning systems (LMS), including supporting accessibility and compliance efforts.
Experience analyzing data or generating reports to support accessibility tracking.
Experience in higher education, public sector, or compliance-related environments.
Experience working with individuals with disabilities.
Experience developing and delivering training.
Why Pick UTEP
The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.
UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.
This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution's core strengths-its location, its people, its supportive culture, and its community partnerships-the plan lays out a bold vision for the next decade, aimed at maximizing the University's regional impact and national stature.
Miner Perks and Benefits
What UTEP Offers:
Disclaimer: Eligibility for perks and benefits may vary based on part-time or full-time employment.
Additional Information
Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.
The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the positions essential functions.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and talk or hear. The employee must regularly be able to lift and move up to 50 lbs.
The noise level for this work environment is usually moderate.
In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.
The University of Texas at El Paso is an Equal Opportunity Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C.
For accommodation information for employees and applicants with disabilities, please contact UTEPs Equal Opportunity Office at eoaa@utep.edu.