Enterprise Client System Admin I

Job Description - Enterprise Client System Admin I (074615)

Your Future Starts Here!

Enterprise Client System Admin I-074615

Description

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

The Enterprise Client System Administrator I is responsible for the management, administration, and maintenance of assigned client infrastructure systems and ancillary applications that support all Woodforest client devices (desktops, tablets, laptops, and VDI).

Key Responsibilities:

• Manages client-related technology across the environment; monitors daily performance and performs health checks on said technologies; develops and adheres to processes, which increase user experience and maintain stability.
• Diagnoses, troubleshoots and provides technical resolution to performance issues and incident events related to the client infrastructure.
• Researches current and emerging technologies in order to evaluate, develop, and implements new solutions that meet business service-level objectives.
• Cross trains in order to serve as a backup resource to team members.
• Performs other job related duties or special projects as assigned.

Competencies Required

• Understanding of VDI and virtualized environments.
• Knowledgeable of Microsoft technologies including Active Directory, DNS, DHCP, System Center, PowerShell etc.
• Technical and troubleshooting skills with administration knowledge of VMware VSphere and Horizon View
• Understanding of software deployment engines (Microsoft Configuration Manager/ RES One) and user personalization concepts (RES One Workspace Manager).
• Excellent customer service and communication skills, with the ability to effectively interact with and convey information to internal and external parties who possess varying levels of understanding on applicable topics.
• Organizational and project management skills with the ability to manage timelines and prioritize workload in a high-pressure, results-oriented environment.
• Self-starter with the ability to work independently while supporting a team environment.
• Flexibility to provide after hours and weekend support on occasion to support business needs.
• Resourceful and highly adept at problem identification and incident resolution using experience and developed analytical skills.

Qualifications

Minimum Qualifications/Experience

• 3-7 years of experience in a technology support role with exposure to virtualized environments required.
• 3-7 years of experience administrating or supporting enterprise-level client platforms required.
• Financial services or banking industry experience preferred.

Formal Education & Certification

• Associate's degree in Technology, Information Systems or related field; OR an equivalent amount of technical certification courses required.

Work Status

• Full-Time.

Supervisory Responsibility

• None.

Travel

• 0% - Negligible amount of travel expected.

Working Conditions

• Conditions involve lifting more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, servers, peripherals, etc.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Job

: Technology Services

Primary Location

: Texas-The Woodlands

Schedule

: Full-time

Work Locations

:

TX - Operations Center-0100

25231 Grogans Mill Rd

The Woodlands 77380

Unposting Date

: Ongoing

Organization

: Texas - Houston

Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. It's not just talk. We walk the walk, from the CEO to front-line employees.

Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest.

401(k) Company Match in ESOP

Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay). The match is made in Woodforest stock held in your ESOP account.

Opportunities for Long-Term Growth

Take advantage of growth opportunities and professional development to advance in your career.

Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals.

Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay.

Paid Time Away Branch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time.

Medical Coverage 12 comprehensive plans available at an affordable cost!

Short and Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits available that will help ensure you and your family are confident and well-prepared for whatever comes your way.

Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health.

Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.

This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.