Enterprise Applications Area Manager

Enterprise Applications Area Manager

Location: Sterling Heights, MI, United States

Date Posted: Sep 23, 2026

Category: Information Technology

Requisition ID: 15022

Career Level: Senior

Remote Work Options: On-Site

Clearance Type: Ability to obtain security clearance

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Job Description

Job Overview

The Enterprise Applications Area Manager oversees key enterprise application domains, including Manufacturing Applications, HR Applications, Security Applications, and systems that interface with OT (Operational Technology) equipment. The role provides both people and technical leadership to ensure high-quality, reliable application and support services for the business. Success is demonstrated by well-led teams, consistent service levels, effective incident management, and strong customer satisfaction. This position is central to delivering stable, secure, and user-focused IT solutions across General Dynamics Land Systems.

Duties and Responsibilities

• Provide strategic and operational leadership for enterprise applications supporting manufacturing, HR, security, and OT environments.
• Own the lifecycle of supported applications (planning, implementation, maintenance, upgrades, and retirement) to ensure reliability, performance, and security.
• Partner with manufacturing, HR, security, and plant/OT stakeholders to understand business processes and translate requirements into application roadmaps and priorities.
• Ensure application configurations, integrations, and data flows between enterprise systems are stable, secure, and well-documented.
• Oversee incident, problem, and change management activities related to enterprise applications, ensuring timely resolution and minimal disruption to business operations.
• Lead and develop a support staff, including remote team members, fostering collaboration and continuous improvement.
• Establish and monitor service levels and performance metrics for enterprise applications; drive actions to improve availability, response times, and user satisfaction.
• Coordinate with cybersecurity, infrastructure, and OT/plant operations teams to ensure secure, compliant, and resilient application environments, particularly where IT and OT intersect.
• Guide and support projects involving new application deployments, enhancements, integrations, and modernization initiatives across manufacturing, HR, and security domains.
• Develop and maintain standards, procedures, and documentation for application support, configuration management, and change control.
• Plan and manage resource allocation and vendor relationships related to enterprise applications and associated services.
• Conduct regular staff performance reviews, coaching, and mentoring to build technical and leadership capabilities within the team.
• Promote a culture focused on quality, customer satisfaction, safety, and adherence to GDLS policies and the GDLS Code of Ethics Handbook.

Qualifications

Education

• Minimum of a Bachelor's Degree in Information Technology, Computer Science, Engineering, Business, or a related field.

Experience

• Minimum of 10 years managing a team, including experience leading multi-disciplinary IT or application support teams.
• Demonstrated experience supporting enterprise-level applications (e.g., HRIS, security platforms, or other large-scale business systems).
• Experience managing remote team members, including performance management, communication, and engagement in a distributed environment.
• Manufacturing technology experience, including support of applications and systems used in manufacturing operations.
• Experience with OT (Operational Technology) equipment and environments, and collaboration with OT/plant operations teams.

Knowledge, Skills, and Abilities

• Knowledge of ITIL methodology and strong understanding of information technology, including hardware, software, applications, and integration in an enterprise environment.
• Proficiency in Microsoft Office and collaboration tools.
• Excellent customer service orientation, time management, and organizational skills.
• Strong written and oral communication skills and excellent attention to detail.
• Demonstrated leadership qualities including patience, mentoring, providing employee feedback, and strong team management skills.

Ability to motivate employees through multiple methods and effectively lead both on-site and remote staff.

Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at www.gd.com. General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance.

As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call 586-825-4000 or send an e-mail to [email protected] for assistance and let us know the nature of your request and your contact information.

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