Highlights
This role supports user setup, security, ongoing administrative needs, and small to medium-sized enhancements across 11 statewide Salesforce orgs utilizing Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud. The Salesforce Platform Administrator II provides advanced system administration and platform support for agencies and departments across the State of Tennessee Strategic Technology Solutions (STS).
Numbers & Facts
| Location | Nashville, TN |
| Industry | Staffing/Employment Agencies |
| Salary | $83.80–$85 Per Hour |
| Company Size | 50 to 99 employees |
| Year Founded | 2014 |
| Website | http://www.insyncstaffing.com/default.html |
Description
Job Title: Salesforce Platform Administrator II
Location: Nashville, TN 37243
Pay Rate: $83.80 - $85 / Hour
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM CST (7.5 Hours/Day, Hybrid)
Duration: 4 month contract
Job Overview:
The Salesforce Platform Administrator II provides advanced system administration and platform support for agencies and departments across the State of Tennessee Strategic Technology Solutions (STS). This role supports user setup, security, ongoing administrative needs, and small to medium-sized enhancements across 11 statewide Salesforce orgs utilizing Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud. The position ensures all platform configuration activities align with STS governance, security requirements, and audit standards while working closely with agency stakeholders, vendor partners, and internal org owners.
Job Specifications:
Location: Nashville, TN 37243
Pay Rate: $83.80 - $85 / Hour
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM CST (7.5 Hours/Day, Hybrid)
Duration: 4 month contract
Job Overview:
The Salesforce Platform Administrator II provides advanced system administration and platform support for agencies and departments across the State of Tennessee Strategic Technology Solutions (STS). This role supports user setup, security, ongoing administrative needs, and small to medium-sized enhancements across 11 statewide Salesforce orgs utilizing Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud. The position ensures all platform configuration activities align with STS governance, security requirements, and audit standards while working closely with agency stakeholders, vendor partners, and internal org owners.
Job Specifications:
- Provide daily Salesforce administrative support, including user provisioning, profile and permission set management, and security configurations.
- Design and implement small to medium-sized enhancements such as page layouts, Flows, process automation changes, and minor data model adjustments.
- Maintain data hygiene and quality through duplicate prevention, validation rules, and cleanup activities.
- Manage and maintain Salesforce functionality across 11 statewide orgs leveraging Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud.
- Troubleshoot end-user issues, resolving administrative tickets and escalating complex concerns as appropriate.
- Collaborate with agency partners to gather business requirements and translate them into actionable Salesforce configuration tasks.
- Support release management activities, including sandbox preparation, testing coordination, and deployment support.
- Create, update, and maintain custom reports and dashboards based on agency reporting needs.
- Work with vendor teams and internal Salesforce teams to maintain architectural consistency across orgs.
- Ensure full compliance with STS security guidelines, governance protocols, documentation, and audit standards.
- Minimum of 3 years of professional-level experience in Salesforce administration.
- Strong understanding of core Salesforce administration, including user management, security models, object configuration, Flows, and automation tools.
- Familiarity with Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud.
- Proven ability to manage competing priorities across a multi-org Salesforce landscape.
- Solid understanding of Agile methodologies, iterative delivery approaches, and data management principles.
- Strong analytical, problem-solving, and written/verbal communication skills.
- Preferred: Experience working in public sector environments or multi-org Salesforce landscapes.
- Requirement: Salesforce Certified Administrator and Salesforce Certified Advanced Administrator certifications are required (or must be obtained within the established timeframe).
- Requirement: Candidate must be local to Tennessee.
- Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, Business, or a related field.
About Company
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
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