Enrollment Support Specialist

Job Description:

Now hiring for an Enrollment Support Specialist

Location: Columbia, TN

Pay Rate: $16.00 per hour

Schedule: Day Shift, 8:00 AM - 4:30 PM

You're the "How Did That Get Done?" Person-And We Love That

Do you have strong data entry skills and enjoy detail-oriented work? We are seeking an Enrollment Support Specialist to join a growing team supporting medical records processing and enrollment operations. This position is ideal for individuals with healthcare experience, strong organizational skills, and a passion for accuracy. If you thrive in a fast-paced office environment and enjoy working with documentation and data management systems, we encourage you to apply.

Education Requirements

• High school diploma or equivalent required
• Additional healthcare or administrative training is a plus

Experience Requirements

• Minimum of 1 year of data entry, administrative, or customer service experience
• Healthcare experience, medical terminology knowledge, or related education preferred
• Proficiency with Microsoft Word, Outlook, and Excel
• Strong attention to detail and proofreading skills
• Excellent customer service and communication abilities
• Ability to prioritize tasks and meet production goals
• Experience working with confidential information preferred

Job Duties

• Review, organize, and prioritize incoming medical records
• Open and evaluate documents received through fax servers and email inboxes
• Enter and index medical records into the document management system
• Match records with appropriate health applications using identifiers
• Proofread enrollment information and accurately transpose data into letter templates
• Create and process a minimum of 90 letters per day
• Maintain quality and productivity standards established by leadership
• Communicate effectively with coworkers and internal departments
• Support enrollment operations and special projects as assigned
• Work overtime as needed to meet business demands

Physical Capabilities

• Ability to remain seated or stand for extended periods while performing office tasks.
• Frequent use of computers, telephones, and other standard office equipment.
• Occasional lifting or moving of office supplies and materials up to 20 pounds.
• Ability to communicate effectively with coworkers, customers, and visitors.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Professional Environment focused on teamwork, growth, and success.

"I enjoy working on my assignment. If I have a problem, I can always count on the staff to help fix the issues I'm having or lead me in the right direction. They are very helpful and always there when needed." - Staffmark, Administrative Assistant

What You Will Do

As an Enrollment Support Specialist you will provide administrative support by coordinating schedules, maintaining records, preparing documents, answering communications, organizing files, and assisting coworkers with daily operational needs. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining a professional and customer-focused approach.

An Enrollment Support Specialist helps keep office operations running by managing administrative tasks, supporting communication, and organizing information across the workplace. This role requires accuracy, professionalism, and the ability to stay focused while handling multiple responsibilities.

The Enrollment Support Specialist often serves as a reliable point of contact for coworkers, customers, vendors, or visitors. Strong interpersonal skills, good judgment, and a helpful attitude are important for building trust and keeping daily activities on track.

This position is ideal for someone who enjoys structured work, solving routine problems, and making sure important details are handled correctly. A dependable Enrollment Support Specialist helps the entire team work more efficiently.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.