Enrollment Specialist III

Posting Details

Come and join the Bearkat community!

Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging.

SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.

Posting Information

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Requisition 202600231S Title Enrollment Specialist III FLSA status Non-Exempt Hiring Salary

This position is a pay grade 6. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf

Occupational Category Technical/Para-Professional Department Registrar Division Division of Enrollment Open Date 07/30/2026 Open Until Filled Yes Educational and Experience Requirement

Associates degree in a related field. Three years of related experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position

Performs advanced specialist duties for the Registrar's office.

Primary Responsibilities

Provides phone, email, and/or in-person support for registration and support for specific duties related to student registration. Responds to general registration and resource questions with knowledge and understanding of the student registration system. Aids students in adding, dropping, withdrawing and any steps associated with these processes. Assists in system upgrade testing, resolution process troubleshooting, and implementing changes as guided by leadership.

Requires knowledge of state reporting and enrollment reporting to the National Student Clearinghouse and may be involved in report submissions. Requires regular upkeep of data, meeting project timelines and identifying issues with processes, and other support. Coordinates, compiles, and evaluates data to ensure the efficiency of processes and services provided. Requires the ability to read and understand technical manuals, summarizes information gathered to enhance processes with collaborative team efforts. Recommends to the supervisor internal policies, procedures, and workflows to ensure effective and efficient operation. Provides support of front counter operations and onboarding and training of new employees as needed. Attends and participates in all required training workshops provided by the department, division, and university. Prepares, reviews, revises, and distributes official university documents and reports. Executes and follows through with complex and technical responsibilities. Conducts research for preparation and dissemination of information. May be responsible for planning, directing, and participating in special projects. Performs other related duties as assigned.

Other Specifications

Requires basic understanding of office operations and system functionality with the ability to choose appropriate technology tools for tasks. Requires demonstrated functional experience with Microsoft Office or similar productivity software. Capable and willing to share technical skills and knowledge with others. Must be able to identify interconnection of systems. Ability to identify problems and consider potential solutions. Ability to communicate and interact with others individually and in groups. Must be able to work well as part of a team and communicate effectively with a variety of constituents with an awareness of how one interacts with others. Requires communication skills to include verbal, non-verbal, listening and written. Must have basic understanding of institutional policies, procedures, and resources. state and federal law, professional standards, student privacy issues, and student record keeping. Requires general comprehension of the various means of recordkeeping and the related systems with the ability to locate and use available resources to find answers. Willingness to seek out and rely on the expertise of others both to improve decision-making and as a means of expanding expertise. Collaboration with campus departments is required.

Occasionally, may be required to work beyond 40-hour work week during peak student registration and end-of-term periods.

Full Time Part Time Full Time Position Number Quicklink https://shsu.peopleadmin.com/postings/48064

EEO Statement

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report

Applicant Documents

Required Documents

• Resume
• Cover Letter
• Letter of Recommendation 1
• Reference Contact Information

Optional Documents

Screening Questions

Required fields are indicated with an asterisk (*).

• • How did you learn about this position?

• The Chronicle of Higher Education

• TWC - Work in Texas

• Inside Higher Ed

• Higher Ed Jobs

• HERC - Higher Education Recruitment Consortium

• SHSU Website

• SHSU Employee

• Other

• If your response to the question above was "SHSU Employee" please indicate employee's name and department.

(Open Ended Question)

• If your response to the question above was "Other" please indicate from what source.

(Open Ended Question)

• • Have you had any experience working in higher education? If so, please describe your experience(s).

(Open Ended Question)

• • Do you have a High School diploma or GED?
• Yes
• No