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Enrollment Specialist I

Paladin Consulting, Inc.

  • Little Rock, AR
  • 11 days ago
  • $22.07 Per Hour

Highlights

The Enrollment Specialist also spends part of his/her day performing a variety of operational support activities, ensuring work is completed accurately, timely, and in compliance with established policies and guidelines. Education: Must meet at least one of the following requirements: High school diploma or equivalent with two (2) years of experience in a specialized customer service environment.

Numbers & Facts

LocationLittle Rock, AR
Salary$22.07 Per Hour

Description

Duties:
  • The Enrollment Specialist works to enroll plan members into programs and initiatives that are appropriate to their circumstances and for which they are eligible. This requires making outbound and receiving inbound calls to enroll members.
  • The Enrollment Specialist also spends part of his/her day performing a variety of operational support activities, ensuring work is completed accurately, timely, and in compliance with established policies and guidelines.
  • The incumbent must use excellent communication skills to interface with providers, members, and internal resources; have the basic PC skills necessary to run reports, prepare correspondence, and update procedures and manuals; and meet all divisional standards.

Required Skills, Knowledge, and Experience:
  • Written and verbal communications
  • Strong Interpersonal skills
  • Decision Making
  • Detail-Oriented

Education:
  • Must meet at least one of the following requirements:
  • High school diploma or equivalent with two (2) years of experience in a specialized customer service environment.
  • Two (2) years of college course work (at least 48 credit hours) plus one (1) year of experience in a specialized customer service environment.
  • Bachelor's degree from an accredited college or university.
  • Must pass company proficiency test: Customer Service Assessment

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