Enrollment Specialist | Brooklyn, NY · $50,000–$60,000
About the Role This position sits at the intersection of patient support and operational problem-solving — you'll be helping people navigate Medicaid re-enrollment and annual reassessments while also working to fix the backend processes that cause those disruptions in the first place. Full training is provided, so prior healthcare experience is a plus but not a must. If you're organized, communicative, and the kind of person who notices inefficiencies and wants to do something about them, this role is built for you.
Key Responsibilities
Patient Support
- Guide patients through the Medicaid re-enrollment process and annual reassessments
- Serve as the primary point of contact, providing clear direction and support throughout
Process & Operations
- Identify root causes of re-enrollment challenges and coverage disruptions
- Help develop and streamline re-enrollment workflows and internal processes
- Collaborate with internal teams to ensure timely resolution of enrollment issues
Tracking & Documentation
- Track trends and prepare reports on common enrollment obstacles and outcomes
- Maintain accurate and up-to-date records and documentation
Qualifications
- Strong customer service and communication skills
- Detail-oriented with excellent organizational abilities
- Comfortable balancing patient-facing responsibilities with administrative work
- Strong problem-solving and analytical skills
- Experience in healthcare, Medicaid, insurance, enrollment, or patient services is a plus
Interested? Send your resume to:
Yosef@bhirednyc.com