OVERVIEW
Enrollment Services Coordinator
Location: Scottsdale, AZ (Hybrid)
At Alera Group, our Employee Benefits team helps businesses provide comprehensive benefit packages to their employees. We're seeking an Enrollment Services Coordinator who will support our existing and new client accounts and our employee benefits division.
About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Why Alera Group- Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
- Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
- Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIES
What You'll Do
Required- Active Health license (AZ) is required
- Assist with filling out RFP's and gathering census and/or existing carrier material
- Complete illustration spreads once carrier proposals have been received
- Track the RFP/Proposal/Illustration/CM presentation process to make sure tasks get completed in a timely manner (keep RFP Tracker updated)
- Create QR Code/Scheduling Link along with the New Hire Flyers when a new account starts utilizing Enrollment Services
- Assist with Carrier Employer Applications and Termination letters when needed
- Assist with setting up and sending text message campaigns during Open Enrollment
- Print material in office when Enrollment Services attends in person meetings
- Assist with billing and claims questions for the worksite lines of coverage
- Ability to present benefits during Open Enrollment meetings both in person and virtually
- When needed, perform 1-on-1 enrollment calls with employees explaining all benefits and assisting with elections
QUALIFICATIONS
Preferred- Bilingual (Spanish) a plus but not required
- AI experience a plus but not required
- Experience in Benefit Administration systems is a plus (e.g. Employee Navigator, Paylocity, UKG, Workday, ADP Workforce, etc.)
- Strong analytical and problem-solving skills
Core Competencies- Detail orientation
- Accountability and follow-through
- Collaborative mindset
- Client-first thinking
- Technical accuracy and judgment
- Continuous improvement mindset
ADDITIONAL INFORMATION
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid, with an onsite presence during open enrollment and to attend various internal meetings
Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
- Role-specific learning paths
- Leadership development programs
- Technical and compliance training
- Industry certifications and continuing education support
- Peer learning and knowledge-sharing communities
Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
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