Enrollment Management Student Assistant

Posting Details

Position Information

Job Title Enrollment Management Student Assistant Position Summary

The Enrollment Management Student Assistant serves as a vital member of the university community, providing essential student and visitor support at the front desk in O'Neal Sells Hall. This role involves welcoming and assisting students, faculty, staff, and visitors with inquiries, information, and services. The Student Assistant plays a key role in maintaining a positive and inclusive atmosphere within the administrative building, contributing to a seamless and efficient operation.

Essential Duties and Responsibilities

Provide prompt, friendly service to all customers (students, staff, faculty, alumni, visitors. etc.).

Act as an information source about the department, the University, and the administrative building.

Answer phone calls to main Enrollment Management line, and serves as a backup to the main university line.

Accurately direct calls and visitors to the proper location.

Assist with clerical level tasks, such as sorting and packing mail, write notecards, call students as part of a call campaign, etc.

Participate in student leadership trainings and meetings as required.

Adhere to university policies and guidelines.

Other duties as assigned.

Education, Certifications and/or Licenses

High school diploma or general education degree (GED) required.

Some college preferred.

Experience

Customer service experience preferred.

Experience in a higher education setting preferred.

Knowledge, Skills & Abilities

Excellent written and oral communication skills.

The ability to relate to customers in a professional and courteous manner.

Knowledge of standard office practices and procedures, including filing.

Basic computer and telephone skills.

Experience in managing a workload including multiple projects and production schedules required.

Demonstrated ability to work well under pressure and to consistently meet deadlines while maintaining a high attention for details.

Ability to plan, prioritize tasks and meet deadlines while working on multiple tasks.

Ability to work individually and within a team environment.

Posting Detail Information

Posting Number Posting Open Date Open Until Filled Yes Posting Close Date Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you currently enrolled as a student at Texas Wesleyan University?

• Yes

• No

• • Please provide your Texas Wesleyan student ID number.

(Open Ended Question)

• • Please select your current grade level.

• Freshman

• Sophomore

• Junior

• Senior

• Graduate Student

• • Do you qualify for work-study funds?

• Yes

• No

• Not sure

• • Are you legally authorized to work in the U.S.?

• yes

• no

• • Will you now or in the future require visa sponsorship for employment at Texas Wesleyan University?

• yes

• no

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
• Class Schedule (Student Employment Only)

Optional Documents

• Transcripts
• Letter of Recommendation
• Financial Aid Work Study Award Letter (Student Employment Only)
• List of Three References