Enrollment Intake Specialist | Case Mgmt

 WIOA Eligibility & Enrollment Intake Specialist

 Pay: $20.00 per hour
 Schedule: Monday - Friday | 9:00 AM - 3:00 PM
 Position Type: Temporary to Permanent
 Start Date: Immediate

We are seeking an experienced and detail-driven WIOA Eligibility & Enrollment Intake Specialist who can start immediately and support high-volume eligibility determinations, certifications, and enrollments. This position plays a critical role in maintaining contract performance goals through accurate, timely, and fully compliant documentation.

This is a production-focused role requiring strong policy interpretation skills, meticulous documentation standards, and the ability to manage back-to-back appointments while maintaining audit-ready files.

Position Overview

The selected professional will focus exclusively on WIOA eligibility determination and enrollment processing for Adult, Dislocated Worker, and Youth programs. The role requires precision, speed, and compliance, ensuring all participant files meet monitoring and audit standards.

Candidates must be comfortable operating in a fast-paced, performance-driven environment while maintaining strict confidentiality and documentation integrity.

Key Responsibilities

• Conduct eligibility determinations for:
  • WIOA Adult
  • WIOA Dislocated Worker
  • WIOA Youth programs
• Collect, verify, and accurately document required eligibility documentation
• Complete certifications and enrollments within the workforce case management system
• Enter detailed, compliant case notes
• Upload, organize, and maintain documentation to ensure audit readiness
• Schedule and conduct certification and enrollment appointments within required timelines
• Meet weekly enrollment benchmarks and production goals
• Maintain strict confidentiality and data integrity standards

Required Qualifications

• Minimum 1 to 2 years of experience in:
  • Workforce development
  • Case management
  • Eligibility determination
  • Compliance-based documentation
• Prior experience working with WIOA Adult, Dislocated Worker, or Youth programs
• Strong attention to detail and documentation accuracy
• Ability to interpret and apply federal and state policy guidelines
• Experience working within state workforce case management systems
• Experience preparing files for monitoring or audit review
• High level of organization and time management
• Ability to manage high appointment volume while maintaining compliance
• Comfortable receiving and implementing corrective feedback quickly

Preferred Education

Associate's or Bachelor's degree in:

• Human Services
• Business
• Public Administration
• Related field

Ideal Candidate Profile

The ideal candidate thrives in structured environments, understands compliance-driven documentation, and can balance speed with precision. This individual is comfortable with back-to-back appointments and understands the importance of audit-ready files in a federally funded workforce program.

Why This Opportunity

• Immediate start
• Daytime schedule, Monday through Friday
• Strong pathway to permanent placement
• Opportunity to contribute directly to workforce program performance metrics

Alternate Search Titles - WIOA Case Manager, Workforce Eligibility Specialist, WIOA Enrollment Specialist, Workforce Development Specialist, WIOA Compliance Coordinator, Career Services Eligibility Specialist, WIOA Certification Specialist

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
 
 We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
 
 MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
 
 We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com 
 
 Benefits with MMC Group
 MMC offers health insurance plans for our active candidates on assignment, including:

• Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

  Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
 
 MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
 
 Get started on your career journey today! Apply to become a part of the MMC Team!
 
 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.