Enrollment Coordinator I

Enrollment Coordinator I

Salary

$44,341.00 - $52,166.00 Annually

Location

UVU Lehi Campus

Job Type

FT Exempt Salaried Staff

Job Number

FY2706538

Division

VP Academic Affairs

Department

Concurrent Enrollment

Opening Date

09/16/2026

Closing Date

9/27/2026 11:59 PM Mountain

Required Documents Needed to Apply

Resume

Cover Letter

Applicant Support

1-855-524-5627

Support@schooljobs.com

• Description
• Benefits
• Questions

Position Announcement

This position is based at UVU's Lehi campus and offers an engaging opportunity to support high-impact enrollment initiatives that connect high school students with higher education opportunities. The Enrollment Coordinator I role blends technology, data management, process improvement, and relationship-building to ensure enrollment operations run efficiently and effectively. Working closely with high school partners and university departments, you will coordinate enrollment activities across multiple systems, solve complex operational challenges, and help create a seamless experience for students.

This hands-on position is ideal for someone who enjoys balancing analytical work with collaboration and customer service. You will have the opportunity to develop expertise in higher education enrollment processes, leverage data to improve outcomes, and contribute to initiatives that directly affect thousands of high school students each year. Through meaningful partnerships, continuous process improvement, and operational support, you will play a key role in expanding access to educational opportunities and advancing student success.

Summary of Responsibilities

• Admissions, Registration, and Records: Assists with admissions, registration, and records processes for a caseload of high school concurrent enrollment students. Documents change requests and enters the changes into the enrollment system for issues such as section changes and increases to the student credit cap. Investigates and resolves admissions, registration, and records errors. Engages in consistent and proactive process improvement. Coordinates with internal UVU departments to ensure admissions, registration, and other CE functions run smoothly. Processes and validates enrollment and records exceptions in coordination with the UVU Registrar's Office to ensure data accuracy and policy compliance. Responsible for petitions, auditing final and missing grades, managing Repeat Reports, correcting high school data, and SSID numbers. Assist IR in collecting, verifying, and correcting institutional data for state reporting requirements. Validate graduation dates and assist with transcript collection.
• Academic Scheduling: Collaborate with AS&P Professional Development Managers regarding course creation and management of existing CE course offerings based on instructor applications and other relevant data sources. Tailor all course offerings to each high school site. Accurately identify and build CE courses within the UVU Academic Scheduling CourseLeaf/CLSS application. Determine the correct application of Scheduling Rules and TOPS codes for payment structures, request CRNs, and identify and assign critical course details. Update the public course listing webpage. Update instructor and course information across interconnected platforms, including Banner, Monday.com, and the CE website, to ensure data accuracy. Partners closely with the AS&P team to ensure FERPA compliance for instructors. Assigns and audits instructor compliance for course access.
• High School Partnerships: Work closely with high school coordinators, students, and parents to identify, research, and resolve concerns and issues regarding admissions, registration, records corrections, grade changes, drops, section swaps, and withdrawals, and scheduling errors. Identify and resolve conflicts involving high school students, parents, and coordinators to determine if escalation to the director is required. Provide onboarding and ongoing training for high school coordinators. Manage the coordinators access to the HSCE dashboard. Assist in planning and executing events such as the Fall Registration Kickoff, Mid-Year Check-In, Virtual Q&A, and End-of-Year Recognition. Other job-related duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degree and one year of professional experience in a related discipline; OR a combination of education and experience totaling five years.

For Example:

• Bachelors degree and 1 year of related experience.

• OR an associates degree and 3 years of related experience.

• OR two years of college coursework (approximately 60 credit hours) and 3 years of related experience.

• OR one year of college coursework (approximately 30 credit hours) and 4 years of related experience.

• OR a high school diploma or GED and 5 years of related experience.

Knowledge / Skills / Abilities

Knowledge

• Knowledge of department processes, procedures, and policies (training provided).

• Knowledge of university admission and registration processes (training provided).

• Knowledge of Banner, Recruit, and other admissions software (training provided).

• Knowledge of Academic Scheduling (training provided).

• Knowledge of FERPA regulations.

Skills

• Skills in data entry (training provided).

• Skills in Ellucians Banner student information system (training provided).

• Skills in Microsoft Office products: Excel, Word, PowerPoint, Outlook, Teams, SharePoint, OneDrive (training provided).

• Skills in Qualtrics Experience Management Software (training provided).

• Skills in records management

• Skills in organization, multitasking, and time management.

Abilities

• Ability to create, implement, and evaluate processes and procedures.

• Ability to collaborate with internal and external stakeholders

• Ability to accept feedback and change behavior.

• Ability to adapt and adjust for the benefit of the team.

• Ability to communicate verbally and in writing.

• Ability to think creatively and explore improvements to processes and procedures.

• Ability to work and compromise effectively with a team.

• Ability to work independently and take initiative.

• Ability to meet deadlines despite frequent interruptions and conflicting time demands.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

UVU is pleased to offer a competitive and comprehensive benefits package that supports employees and their family's overall physical and mental health, protects their income in case of unforeseen illness and life events, and assists in building financial security for retirement and the future.

Highlights from Utah Valley University's benefits package include:

• Medical network and plan options with low employee premiums
• Employer HSA contribution for those that elect the university's High-Deductible Health Plan
• Other tax advantage, reimbursement account options (i.e. Flexible Spending Account & Dependent Care)
• Dental and vision plan options
• Incentivized wellness program
• Employer paid basic life, Accidental Death and Dismemberment (AD&D), and Long Term Disability (LTD) coverage
• Employee Assistance Program (EAP)
• 401(a) Defined Contribution Plan with an employer contribution of 14.2% based on employee's compensation (100% vested on first day of full-time employment)
• Undergraduate tuition remission benefit waiving up to 18 credit hours (each semester) for employees and their eligible dependents (spouses & children dependents unmarried and up to age 26)
• Generous leave package which includes sick, vacation (staff only), and personal leave; 13 paid holidays; paid medical maternity and parental leave

For more information about the benefits offered, visit https://www.uvu.edu/peopleandculture/benefits.

01

Do you meet the minimum requirements for this position as outlined? Graduation from an accredited institution with a bachelor's degree and one year of professional experience in a related discipline; OR a combination of education and experience totaling five years. FOR EXAMPLE: • Bachelors degree and 1 year of related experience. • OR an associates degree and 3 years of related experience. • OR two years of college coursework (approximately 60 credit hours) and 3 years of related experience. • OR one year of college coursework (approximately 30 credit hours) and 4 years of related experience. • OR a high school diploma or GED and 5 years of related experience.

• Yes
• No

02

This position works from the UVU Lehi campus. Are you able and willing to work from UVU Lehi campus?

• Yes
• No

03

What is your highest level of education?

• High School or equivalent
• Associates
• Bachelors
• Masters
• Ph.D.
• Ph.D. (abd)
• Juris Doctorate

04

How many years of experience do you have in this type of position?

• <1
• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8+

05

Do you have experience processing and maintaining student, customer, or organizational records, including reviewing data for accuracy, resolving discrepancies, and ensuring compliance with policies and procedures?

• Yes
• No

06

Do you have experience managing schedules, course offerings, registrations, databases, or other complex administrative processes that require coordination across multiple systems and stakeholders?

• Yes
• No

07

Do you have experience providing support and training to external partners, customers, students, parents, or employees, including researching and resolving issues, communicating policy requirements, and coordinating events or programs?

• Yes
• No

Required Question

Employer Utah Valley University

Address 800 W. University Parkway

Orem, Utah, 84058

Phone Applicant Support 855-524-5627

Website http://www.uvu.edu