PRS Facility Location
EMD HQ LaGrange, IL - 400
Job Purpose
This position will require the applicant to provide Subject Matter Expertise to the Technical Writers in the locomotive division and perform some Technical Writing duties. This position also requires the applicant to conduct Technical Training Classes at various Progress Rail locations and on customer property.
Req ID
11422BR
Company Description
Progress Rail stands at the intersection of legacy and innovation-driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world's largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company's products are in operation across more than 100 countries-powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail-they are making history every day.
Education / Training
• High School diploma or equivalent required;
• College degree with a major in engineering or equivalent electrical or mechanical training.
Job Title
Technical Engineer Instructor
City
La Grange
Key Job Elements
• Provide Electrical, Mechanical and Locomotive Familiarization training to internal and external customers;
• Training will be on EMD Equipment that will include familiarization, operation, maintenance and troubleshooting of EMD locomotives;
• Ensure course content is current, accurate, and aligned with FRA and company rules and regulations;
• Work involves considerable amount of creativity, perception, and initiative with wide latitude for independent action;
• Review and Edit Technical Publications;
• Requests photos, graphics and diagrams as necessary;
• Develops recommendations for service procedures;
• Provide comprehensive instruction of the Progress Rail Locomotive Electrical System and show expertise in the subject and share it with enthusiasm;
• Provide technical advice to customers regarding proper maintenance practices, and operation of product to maximize reliability and performance;
• Lead classes in the instruction, testing and troubleshooting on topics that will include all facets of AC Electrical systems including Truck Control and IAC units;
• Lead classes in the instruction, testing and troubleshooting on topics that will include all facets of the the Tier 4 1010J Engine;
• Structure training material and presentations into a logical sequence;
• Develop new technical courses, update and revise existing course content while developing instructional videos to compliment and support training needs;
• Evaluate customer satisfaction responses and recommend improvements to course content;
• Perform administrative duties associated with development of course materials and delivery and reporting on instruction;
• Frequent contact with others outside the work group;
• Ability to travel - North America and Internationally up to (40%) and up to 4 weeks at a time.
Qualifications and Experience
• Product knowledge along with mechanical and electrical aptitude;
• High level of oral and technical writing skills;
• Relatively high level of analytical ability where problems are complex;
• High level of interpersonal skills to work effectively with others;
• 10+ years hands-on experience maintaining locomotive systems, preferred;
• Knowledge of Airbrake systems and older DC Electrical systems is a plus:
• Experience developing training materials, assessing needs of customers;
• Electrical and mechanical aptitude to understand locomotive and mechanical and electrical systems and technical operation;
• Excellent interpersonal skills, effective communication and conflict management skills;
• Excellent organizational and prioritizing skills;
• Excellent computer skills (MS Office suite).
Essential and Physical Activities Functions:
• Strength - Ability to travel without restrictions. Minimal lifting requirement. Frequent sitting. Occasional standing, walking;
• Motion - Employee will be moving during travel and sitting when in the office;
• Vision/Hearing Requirements - Constant communications, including both talking and hearing;