Engagement Team Lead

Job Description

Engagement Team Lead

New York, New York

Job Summary

We are looking for a high-impact, commercially aggressive Director of Sales - BFSI to lead our revenue growth strategy within the Banking, Financial Services, and Insurance sector. The ideal candidate is a seasoned enterprise sales leader who combines deep BFSI domain expertise with a proven ability to sell BPO, operations, and technology services to C-suite stakeholders. This is a senior, quota-carrying leadership role critical to HCTECHs market expansion and revenue objectives.

Key Responsibilities

Revenue Growth & Sales Leadership

• Own and exceed the annual revenue target for the BFSI vertical, driving new business acquisition and account expansion.
• Develop and execute a comprehensive go-to-market strategy targeting banks, NBFCs, insurance companies, asset managers, and fintech firms.
• Build and manage a high-performance sales pipeline across segments - enterprise, mid-market, and emerging.
• Lead the full sales lifecycle: prospecting, solution positioning, proposal development, negotiation, and contract closure.

Skill Requirements

Experience selling services in areas such as mortgage processing, collections, KYC/onboarding, trade finance ops, actuarial support, or regulatory compliance (AML/KYC).

• Exposure to technology-enhanced BPO propositions: RPA, AI/ML-assisted operations, digital customer engagement.
• Prior experience in a high-growth BPO, shared services, or fintech environment.
• MBA or equivalent post-graduate qualification from a reputed institution.

Other Requirements

Strategic Thinking - ability to connect macro BFSI trends to HCTECHs service portfolio and create differentiated market narratives.

• Executive Presence - commanding communicator who can engage and influence Board-level stakeholders.
• Hunter Mentality - driven, resilient, and relentless in new business pursuit.

Maximum Salary (US):

Minimum Salary (US):

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Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Compensation and Benefits

A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.