Engagement Manager, Minneapolis area (Hearing Health) - R-623608_0-7347

Cochlear

Phoenix, AZ

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JOB DETAILS

SKILLS

Audiology, Budgeting, Business Skills, Business-to-Business (B2B), Community Development, Community Relations, Competitive Analysis/Strategy, Computer Skills, Consumer Marketing, Customer Experience, Customer Relations, Customer Support/Service, Documentation, Driver's License, Educational Evaluation, Embedded Systems, English Language, Expense Management, Geography, Healthcare, Hearing Impairment, Implants, Interviewing Skills, Leadership, Market Development, Marketing, Marketing/Promotional Messaging, Medical Equipment, Meet Sales Quota, Mentoring, Microsoft Product Family, Miller Heiman, Product Positioning, Product/Service Launch, Regional Sales, Regulations, Resource Management, Revenue Growth, Revenue/Sales Reporting, Sales, Sales Management, Sales Strategy, Sales Tools, Salesforce.com, Solution Sales, Spanish Language, Strategic Planning, Technical Strategy, Time Management, Training/Teaching, Volunteer Management, Willing to Travel, eCommerce, eCommerce Sales

LOCATION

Phoenix, AZ

POSTED

25 days ago

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7505844 Change people\'s lives and love what you do! Cochlear is the most recognized brand in hearing health care. **Engagement Manager, Minneapolis area (Hearing Health)** - Preferably seeking candidates based in or near Minneapolis. - This position will support the Northern Plains - Minnesota, North Dakota, Northern Wisconsin, NE Iowa territory for Cochlear and candidates must live in the territory. - Willingness and ability to travel up to 60% of the time with overnight stays and weekends. - Candidates with hearing health background preferred - Accepting applications until: July 15, 2026. Change people\'s lives and love what you do! **Cochlear** is the most recognized brand in hearing health care. **About the role** The purpose of the Engagement Manager I position is to execute industry leading medical device B2C sales through the application of complex sales techniques to drive territory strategy to achieve yearly sales revenue targets. This position will support the Northern Plains (Minnesota, North Dakota, Northern Wisconsin, NE Iowa) territory for Cochlear. **Key Responsibilities** Candidate & Professional Partners: Engagement Managers are embedded in the territory sales strategies as the expert of Cochlear products to our candidates and professional partners. The Engagement Manger has demonstrated solutions to sell Cochlear\'s product portfolio through nurturing of candidates and product launches. Implement local consumer marketing and candidate nurture strategies aimed at growing the market for Cochlear implantable technology. Strategies include but are not limited to planning and execution of candidate growth events, developing strategic community relationships as well as consumer support for professional partners. Manage, develop and inspire mentoring volunteers. Provide candidate communication through a variety of vehicles; in person, virtual, email and/or phone. This communication may include explaining device features and functions and Cochlear services to drive brand choice. Report issues via the Cochlear complaint management system (Global issue form) and provide detailed description for B2B appropriate follow up and closure where appropriate. Sales Acumen: Demonstrate sales and business acumen with the ability to identify market opportunities, competitive positioning, knowledge of customer needs and generate sales and secure orders. The EM is beginning to achieve the target unit quota by establishing strong relationships with key people in the assigned territory geography (candidates, audiologists, surgeons, scheduling coordinators and volunteers). Ensures that all sales activities within the assigned territory are conducted in a manner that is fully compliant with Cochlear policy, laws and regulations. Maintains accurate documentation of all sales activities and customer interactions in compliance with Cochlear\'s policies to ensure leadership sales reporting and provide a seamless customer experience. Collaborates with B2B teammates to educate on products to develop strong relationships with schools, Deaf/Hard of Hearing schools/programs and non-programming audiologists. Executes sales and marketing initiatives, delivering the associated marketing messages so that the impact on the customer is successful and positive. The Engagement Manager, coordinates and provides candidate educational events, evaluation days and awareness events related to Cochlear devices. Collaborates with B2B and CPNTM to support growth initiatives in the territory. Provides market intelligence and competitive information that can be utilized in developing effective ways to approach current and potential customers. Maintains a professional image when representing Cochlear Americas. Business Acumen: Manages te ritory expenses to budget. Allocates appropriate company resources and planning to achieve territory sales success. Assists with developing and implementing quarterly strategic plans to achieve objectives. Submits territory information in a timely manner for the content of the territory month end report. Consistently uses all sales tools including, Salesforce, Miller Heiman purple sheets, Communication Pathway, Schedule Once, Ava and Show Pad in the management of the consumer sales territory. **Key Requirements** To add value to Cochlear in this role you\'ll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview: - Bachelor\'s Degree or equivalent Work Experience - 2- 3 Years of Experience - Demonstrated ability to work independently with minimal supervision. - Ability to lift a minimum of 30 lbs. - Current & valid drivers license - Depending on territory coverage requirements, must also have access to a reliable vehicle. - **Willingness and ability to travel up to 60% of the time with overnight stays and weekends.** Desired Skills Fluent in English and Spanish Strong computer skills with experience in various software packages, including Microsoft Suite and web-based appl

Engagement Manager, Minneapolis area (Hearing Health) - R-623608_0-7347

Cochlear

Phoenix, AZ

About the Company

Cochlear

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