| Location | Guernsey |
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Engagement & Delivery Manager
Hybrid in Guernsey
Delivery Management
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Were looking for an Engagement & Delivery Manager to join our team in Guernsey in a hybrid working mode. In this role, you will drive the successful delivery of complex technology projects while serving as a trusted advisor to clients. You will have a significant impact on shaping client strategies, ensuring seamless execution, and fostering long-term partnerships that enable digital transformation.
Responsibilities
Serve as the primary point of contact for clients, ensuring strong relationships and stakeholder alignment
Manage the successful delivery of complex technology programs to achieve quality and performance objectives
Drive business growth by identifying and pursuing new opportunities within client accounts
Collaborate with global teams to leverage best practices and ensure consistent delivery standards
Oversee project budgets, resources, and risk management to maintain efficiency and profitability
Conduct workshops, client presentations, and regular status meetings to ensure transparency and engagement
Support proposal creation, contract negotiations, and onboarding for new projects
Track and report delivery progress, proactively addressing challenges and mitigating risks
Mentor and guide team members to foster excellence and continuous improvement
Requirements
Proven experience in client engagement, business development, and technology delivery management
Prior experience in the Public/Government sector working with senior stakeholders
Strong track record of managing complex projects and maintaining client satisfaction
Knowledge of technology solutions implementation and integration with business processes
Familiarity with AI solutions or demonstrated commitment to adopting emerging technologies
Excellent communication, negotiation, and presentation skills
Willingness and ability to work onsite in Guernsey and travel as needed
Hands-on experience with Agile, Scrum, or similar delivery frameworks
Bachelor's degree in business, Technology, or a related field; advanced degree is an advantage
Nice to have
Project management certifications such as PMP, PRINCE2, or SAFe
Understanding of cloud technologies and digital transformation projects