Endpoint Engineer

Required Qualifications 7+ years of related experience in Endpoint Engineering, End User Computing, Infrastructure Engineering, Cloud Engineering, IT App Support, IT Development, IT Networking, or a similar technical field. Advanced hands-on experience with Microsoft Azure Virtual Desktop, including host pools, session hosts, image management, FSLogix, storage, monitoring, troubleshooting, and operational support.

Role: Endpoint Engineer
Location: ONSITE – Phoenix
Duration: 6 Months
 
Salary Range: $52.00 - $55.00/Hour on W2 (Without Benefits).
Applicants must be willing to work on W2
 
Job Description
Responsibilities:

• Lead complex Endpoint Engineering and AVD initiatives with minimal supervision from design through deployment and operational support.
• Engineer, administer, troubleshoot, and optimize Azure Virtual Desktop environments, including host pools, session hosts, golden images, FSLogix, storage, performance, and user experience.
• Use Nerdio, Intune, MECM, Azure, Active Directory, Entra ID, and Group Policy to manage endpoint and virtual desktop platforms.
• Improve reliability, security, automation, monitoring, recovery procedures, and operational standards for AVD and endpoint services.
• Support endpoint modernization efforts including Intune, Autopilot, Windows lifecycle management, compliance baselines, application deployment, and cloud-managed endpoint capabilities.
• Provide advanced support for MECM/SCCM packaging, software deployment, patching coordination, endpoint configuration, and troubleshooting.
• Partner with security, infrastructure, desktop support, vendors, and business stakeholders to resolve complex endpoint, VDI, identity, and application delivery issues.
• Develop and maintain technical documentation, standards, runbooks, diagrams, scripts, and repeatable operational procedures.
• Evaluate solution designs, integrations, automation options, risks, costs, and long-term supportability.
• Mentor engineers and support teams by sharing technical knowledge and promoting consistent engineering practices.
• Provide Tier 3/Tier 4 escalation support for complex endpoint, AVD, application, identity, and user experience issues.
• Support risk management, regulatory compliance, change management, and protection of systems and data.
• Complete work in a timely and accurate manner while providing clear communication and strong customer service.
• The above job description is a summary of the job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their manager.

Required Qualifications

• 7+ years of related experience in Endpoint Engineering, End User Computing, Infrastructure Engineering, Cloud Engineering, IT App Support, IT Development, IT Networking, or a similar technical field.
• Bachelor's degree in related field required or equivalent experience.
• Advanced hands-on experience with Microsoft Azure Virtual Desktop, including host pools, session hosts, image management, FSLogix, storage, monitoring, troubleshooting, and operational support.
• Advanced experience with Nerdio, Intune, MECM/SCCM, Azure, Windows endpoint configuration, application deployment, patching, compliance baselines, and endpoint lifecycle management.
• Advanced working knowledge of Active Directory, Entra ID/Azure AD, Group Policy, identity integration, access management, and related troubleshooting.
• Advanced experience with PowerShell scripting, automation, configuration management, endpoint remediation, and repeatable support workflows.
• Experience supporting secure and compliant endpoint environments, including IT controls, audit support, change management, security baselines, and regulated technology environments.
• Proven experience leading cross-functional technical workstreams and managing multiple complex initiatives.
• Advanced communication, troubleshooting, documentation, and stakeholder management skills.
• Ability to work collaboratively while providing technical leadership on complex Endpoint Engineering and AVD initiatives.
• Financial Services or Banking experience preferred.
• May require up to 25% travel.

Preferred Qualifications

• Experience with AVD cost optimization, autoscaling, capacity planning, storage migrations, and user-impact planning.
• Experience with Windows 11 lifecycle management, Autopilot, Intune compliance policies, and cloud-managed endpoint capabilities.
• Experience with IGEL/UMS, thin-client management, contractor endpoint access, and hardened endpoint configurations.
• Experience with TeamViewer, endpoint analytics, digital employee experience tools, or proactive remediation capabilities.
• Certifications such as AZ-900, Azure Administrator, Intune, MECM, PowerShell, or equivalent hands-on experience preferred.
• Additional related education and/or experience preferred.

Skills

• 7+ years in Product Support - Product Engineering.