End User Computing - Desktop Administrator

Tata Consultancy Services Ltd

  • Wilmington, MA
  • 30+ days ago
  • $64,000–$85,000 Per Year

Highlights

o Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. o Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.

Numbers & Facts

LocationWilmington, MA
Salary$64,000–$85,000 Per Year

Description

Must Have Technical/Functional Skills

  • Desktop support
  • SCCM
  • Imaging and Patch Management
  • Software Distribution
  • Good communication

Roles & Responsibilities

o Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.

o Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.

o Remote support & troubleshooting of end user issues

o Windows OS, MacBook support

o Zscaler troubleshooting

o The Engineer is responsible for managing and support end-end Remote Desktop related activities.

o Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10

o Must have prior experience in Design and Implementation of SCCM hierarchy

o Must have prior experience of Design and Implement migration to SCCM from other tools

Generic Managerial Skills:

  • Excellent communication
  • Team collaboration
  • Documentation and knowledge sharing
  • Any Technical Certification is Preferred

Salary Range: $64,000 - $85,000 a year

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