EMS Program Manager (Program Manager A)

EMS Program Manager (Program Manager A)

Salary

$59,760.00 - $72,900.00 Annually

Location

9401 Farwest Dr SW, Lakewood, WA

Job Type

Classified Full Time

Job Number

C2629

Division

Health and Public Services

Opening Date

08/11/2026

Closing Date

9/1/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

Position Summary

Please Note: The salary range for this position is $59,760.00 - $71,136.00 annually, depending on qualifications, with periodic increments up to $72,900.00 annually. This is a full-time, permanent, classified, overtime-eligible position with the Pierce College District and may be eligible for up to one day of remote work per week after the probationary period.

The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world. The Pierce College District is committed to being an anti-racist institution. To truly be anti-racist, we must work deliberately to eliminate barriers that have prevented the most promising and capable students from entering and thriving in college.

Our strength as a higher education institution lies in the diverse experiences, perspectives, and talents of every member of the workplace, where every individual feels valued, respected, and empowered to contribute fully. We are committed to continuous learning, open dialogue, and intentional action to make our workplace a model of inclusion and equity for all. The college has implemented the Belong, Achieve, Thrive (BAT) framework to support one another and the students we serve.

The Emergency Medical Services Program Manager A supports the program chairs in actively working to eliminate barriers that impede the success of our most marginalized students, especially Black and Brown students. The incumbent must be able to interact effectively with a diverse campus community of students, staff, and faculty while demonstrating a strong commitment to customer service. All interactions are expected to foster a sense of belonging, ensure individuals feel heard, and provide clear communication regarding next steps. System processes are continually evaluated to identify opportunities to eliminate systemic barriers to equal opportunity.

The Emergency Medical Services Program Manager A reports to the Chair of the Emergency Medical Technician Program and requires regular, consistent attendance. The employees responsibilities are driven by the operational needs of the Basic Life Support (Emergency Medical Technician) and Advanced Life Support (Paramedic) programs. Primary responsibilities include budget monitoring and maintenance; providing administrative support to Program Chairs, faculty, staff, and students; and serving as the primary liaison between the programs and internal and external entities.

This position works primarily at the Fort Steilacoom campus and requires successful collaboration with faculty, students, and staff. The incumbent also regularly interacts with public agencies and members of the community to support the colleges mission of creating quality educational opportunities for a diverse community of learners to thrive in an evolving world.

About the District

Pierce College is a high-performing, mission-driven, data-informed, student-focused district committed to equity, diversity, and inclusion. For nearly 60 years, Pierce College has developed a national reputation for academic excellence and support services to ensure student success. The district is proud of the many awards and recognitions it has received. Pierce College is an Achieving the Dream Leader College of Distinction and was the 2017 recipient of their prestigious Leah Meyer Austin Award, given for measurable improvements in student outcomes.

Named as a Top 5 Finalist and a Rising Star for the 2019 Aspen Prize for Community College Excellence, Pierce College Fort Steilacoom was recognized for exceptional achievements in student learning, certificate and degree completion while in community college and after transferring to a four-year institution, employment and earnings rates after graduation, and access for and success of minority and low-income students. Pierce College District was named as a Top 10 finalist for the 2021 Aspen Prize and a Top 25 for 2023. Pierce is also one of 30 original AACC Guided Pathways colleges and one of first five College Spark Washington pathways colleges. We have bold goals to have all students on a career pathway to increase completion rates for all students and to close achievement gaps by 2027. Take a peek with aerial campus views!

Pierce College Fort Steilacoom

Located on a beautiful 140-acre site adjacent to a 340-acre community, recreational park, and Waughop Lake.

Pierce College Puyallup

Located on an expansive site with 125-acres of wooded land with beautiful hideaways.

Pierce College at JBLM

Located at the Joint Base Lewis-McChord military sites, serving many of our military and active-duty families that are serving our country.

Our colleges enjoy a strong presence in the communities in which they serve and participate in numerous partnerships with business, community, government, and educational organizations.

Essential Functions

The Emergency Medical Services Program Manager A will be responsible for the following, but not limited to:

Budget Monitoring and Maintenance

• Develop information to support budgetary requests and project income and expenditures required to maintain EMS Program activities.

• Administer EMS Program budgets.

• Maintain and monitor fiscal records on all departmental requests.

• Reconcile, track, and report on EMS Program budgets.

• Provide regular budget reporting, budget requests, budgetary projections, and budgeting advice to the Program Chairs.

• Research and apply for grants related to the EMS Program.

Support Program Chairs, Staff, Faculty, and Students

• Establish work priorities for classified staff and ensure deadlines are met.

• Supervise Instruction & Classroom Support Technician 2 and 3 classified employees.

• Participate in the hiring processes for classified staff.

• Train and develop classified staff.

• Conduct regular performance evaluations and complete annual professional development plans.

• Approve work time and leave.

• Implement corrective action as needed.

• Assist in planning, implementing, evaluating, and formulating Pierce College policies in relation to the EMS Program.

• Implement new procedures to facilitate administration of the EMS Program as directed by the Program Chairs.

• Answer phone, mail, and in-person inquiries and triage to the Program Chairs as appropriate when the Program Support Specialist is unavailable.

• Prepare written summaries of reports, technical publications, or other written materials for review by and as directed by the Program Chairs.

• Support admissions initiatives as directed by the Program Chairs.

• Maintain classified staff schedules as directed by the Program Chairs.

• Submit facilities work orders as needed.

• Reserve rooms or classroom space as needed to support EMS programs.

• Provide prospective students with onboarding information and approved template education plans as directed by the Program Chairs.

• Assist with Advisory Committee Activities.

• Assist Program Chairs with various marketing and promotional activities as delegated by the Program Chairs.

• Schedule and attend EMS Advisory Committee meetings and take and distribute meeting minutes.

• Recruit and maintain a roster and biographies for all Advisory Committee members.

• Recruit new members for the Advisory Committee.

• Take and distribute meeting minutes for departmental meetings.

• Assist the Paramedic Program Support Specialist with gathering and documenting evidence to support accreditation needs.

• Coordinate with Marketing for program advertising and recruitment as directed by the Program Chairs.

• Organize graduation and special events and catering as directed by the Program Chairs.

Program Liaison with Internal and External Entities

• Coordinate EMS Program functions with appropriate Pierce College departments and outside agencies to accomplish program activities as needed.

• Draft clinical and department contracts as directed by the Program Chairs.

• Promote the EMS Program on campus and with outside organizations.

• Represent the Pierce College EMS Program at meetings as needed.

• Provide information to college staff, prospective students, and the public regarding EMS Program content, policies, and activities as needed. This may include staffing information booths related to the EMS programs.

Other Duties

• Perform other duties as assigned.

Qualifications

Education Required

• Bachelor's degree from an accredited college or university in Emergency Medical Services or related field.

OR

If using equivalency for education, the following requirements must be met:

• One (1) year of professional experience in the emergency medical services or fire service field; OR three (3) years of responsible supervisory and/or administrative experience in a related field. This experience must be in addition to the minimum experience required for the position.

Experience Required

• One (1) year of applicable supervisory experience in the program specialty (Emergency Medical Services or fire service).

Special Requirements

• After a conditional offer of employment, the successful candidate must consent to and pass a criminal records background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability to perform in this position.

Required Competencies

Critical Thinking & Problem Solving

• Independently analyze complex problems and determine the best solution or action to resolve or respond to difficult situations.

Effective Communication

• Use listening and verbal, written, and non-verbal communication skills to concisely and effectively interact with individuals, internal stakeholders, and external organizations.

Teamwork

• Work cooperatively with others as an active member of a team, participate in and foster teamwork, and influence others within a team.

Job Management

• Take responsibility for ones own performance by setting clear goals and balancing critical job requirements through the proper use of task management, results orientation, stress management, and problem-solving skills.

Personal Credibility

• Demonstrate concern that one is, and is perceived to be, responsible, reliable, and trustworthy. Take responsibility for ones own mistakes and not blame others. Be honest and forthright with people. Demonstrate a command of relevant facts and information. Follow through on commitments. Carry ones fair share of the workload. Respect the confidentiality of information or concerns shared by others, and state when confidentiality cannot be promised.

Adaptability & Flexibility

• Effectively and appropriately deal with and adapt to change. Recognize the merits of others perspectives. Demonstrate willingness to modify ones preferred way of doing things and to reconsider a strongly held position in the face of contrary evidence. Demonstrate openness to new organizational structures, procedures, policies, and technology.

Cultural Humility

• Understand differences among individuals and respond appropriately to others in the workplace. Demonstrate trust in, sensitivity to, and mutual respect for others. Build and maintain the trust of others through communication, problem solving, and conflict management. Adhere to a high standard of integrity and exhibit fairness toward others. Notice, interpret, and anticipate others concerns and feelings, and communicate this awareness empathetically in order to respond to a variety of people in a way that demonstrates respect.

Application Process

• To be considered for this position, applicants must:

Meet the required qualifications as outlined in this announcement.

• Complete the online application profile at https://www.pierce.ctc.edu/hr and apply for the specific job opening.

• Cover Letter: Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement.

• Resume: Upload (attach) detailed résumé of all educational and professional experience.

• Transcripts: Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to bring copies of unofficial transcripts showing completion of the required level of education and/or coursework. International transcript must include a foreign transcript evaluation. For a list of approved credential evaluation services, visit: https://www.naces.org/members.

• Please note: Certain positions require specific levels of educational attainment such as a post-secondary degree, licensures or certifications. In order to evaluate applicant materials to determine if the minimum qualifications are met, information regarding your education and experience should be included in your application materials.

• Applications without transcripts attached, may receive notification that their application materials are incomplete. If you receive a notice and information has been provided elsewhere in your applications materials, please disregard. (Unofficial transcripts acceptable for application process; official transcripts required upon hire).

• References: Upload (attach) a list of at least three (3) professional references with names, telephone numbers, and e-mail addresses. One of which must be your current or most recent supervisor. Letters of recommendation will not be accepted.

• Supplemental Question: Provide a response to the following question.

In what ways have you integrated multicultural responsiveness as part of your professional development? Please limit your response to a maximum of 500 words.

To learn more about our Equity, Engagement, and Belonging efforts, please visit: https://www.pierce.ctc.edu/about/mission-vision/equity-engagement-belonging/

Special Note

To ensure consideration, application materials should be received no later than 5:00 p.m. on the closing date.

All correspondence regarding your application status will be sent to the email address associated with your SCHOOLJOBS.COM account. Please make sure to check your spam folder periodically, in the case of an automated, incorrect delivery.

Terms of Employment

This is a full-time (40 hours per week) classified, overtime-eligible position with Pierce College District. This position is permanent after serving a 6-month probationary period. The primary work location will be at Pierce College, Fort Steilacoom campus. Occasional travel to Pierce College campuses or sites may occur.

Work hours are between 8:00 a.m. and 5:00p.m. Monday through Friday with occasional evenings and weekend work, and occasional travel as required. This position may be subject to reassignment between campuses or sites. This position may be eligible for occasional remote work once the incumbent is established in the role. Regular and consistent attendance is required.

Salary & Benefits

The salary range for this position is $59,760.00 - $71,136.00 annually, depending on qualifications, with periodic increments up to $72,900.00 annually.

However, your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided.

Physical Work Environment

This position is required to work indoors in an open office environment, which requires visual concentration on detail, dexterity, precision, and is subject to frequent noise and interruptions.

Reasonable Accommodation

Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the states free telecommunication access service.

Screening & Interview Process

Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.

Please Note

This is a competitive selection process. Your application materials will be reviewed and evaluated based on the minimum qualifications listed for the position.

Applicants whose qualifications most closely correspond to the district's needs will be eligible for further consideration.

Notification of application status normally occurs 4 to 6 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include written, oral and performance examinations, and final interviews.

Conditions of Employment

Prior to the start of employment, finalist(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Conditional offer letters will be accompanied by a declaration and authorization to release information form to be completed by the applicant. Disclosure is required under Washington State Law RCW 28B.112.080.

An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.

Bargaining Unit

This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).

Equal Opportunity

Pierce College supports and values the dignity of each member of its community and visitors, and is committed to maintaining an environment free from discrimination and harassment. This commitment applies to all levels and areas of operations and programs and is intended to ensure that all students and employees are provided equitable opportunities to realize their goals and to function safely and effectively within the Pierce College environment.

Pierce College recognizes its responsibility under state laws and their implementing regulations to investigate, resolve, implement corrective measures, and monitor the educational environment and workplace to stop, remediate, and prevent discrimination on the basis of race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal. Pierce College prohibits discrimination against and harassment of members of these protected classes, as well as any additional class(es) protected by local, state, or federal law. Any individual found to be in violation of this policy will be subject to disciplinary action up to and including the possibility of exclusion from Pierce College facilities, dismissal from Pierce College as a student, and/or dismissal from employment, as applicable.

Members of the college community, guests, or visitors who believe they have been the subject of discrimination or harassment should report the incident or incidents to the District Title IX/EEO Coordinator identified below. If the complaint is against that Coordinator, or if for some other reason a report cannot be made to the Coordinator, the complainant should report the matter to one of the alternate designees listed below.

District Title IX Coordinator and District Section 504 Coordinator

Kelly Benson

Pierce College Fort Steilacoom

Cascade Building, Room 237

9401 Farwest Drive SW, Lakewood, WA 98498-1999

253-964-6716

TitleIX@pierce.ctc.edu

District Affirmative Action Officer

Paula Henson-Williams

253-864-3229

PHenson@pierce.ctc.edu

Deputy Title IX Coordinator

District Athletics

Duncan Stevenson

253-964-6612

DStevenson@pierce.ctc.edu

Deputy Title IX Coordinator

Student Conduct

Julie Draper Davis

253-912-2331

JDraperDavis@pierce.ctc.edu

Deputy Title IX Coordinator

Pierce College at Joint Base Lewis-McChord

Ron Burleson

253-912-2242

RBurleson@pierce.ctc.edu

Deputy Title IX Coordinator

EEO/Human Resources

Deena Forsythe

253-964-6586

DForsythe@pierce.ctc.edu

More than Just a Paycheck!

Washington State offers one of the most competitive benefits packages in the nation. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Insurance Benefits

Employees and families are covered by medical (including vision) and dental insurance. There are multiple medical plans with affordable monthly premiums ranging from $25.00 per month for individual coverage to $483.00 for full family coverage (the state pays dental premiums). Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long term disability insurance, with the option to purchase additional coverage amounts. To view coverage choices and how to enroll, please visit the Public Employees Benefits Board (PEBB) website.

Retirement and Supplemental Plans

Classified Pierce College Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the state Deferred Compensation Program (DCP) and the State Board Voluntary Investment Program (SBVIP), administered by TIAA-CREF. These are supplemental retirement savings programs (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Leave

Classified employees begin accruing 9.33 hours of vacation and 8 hours of sick leave starting their first month of employment. The amount of vacation an employee can accrue increases the longer they work with us (up to a maximum of 16 hours, 40 minutes per month after twenty-five years of service). A maximum of 30 working days (280 hours) of vacation may be accumulated. Employees also receive two personal leave days after four months of employment.

Washington State supports members of the armed forces with 21 days paid military leave per year.

Holidays

Full-time employees are entitled to ten paid holidays and a personal holiday of their choice (may be used after four months of employment).

Tuition Reimbursement

Permanent Classified employees working half-time or more may take space-available classes for $5 per quarter with the Tuition Waiver program (typically after a 6 month probationary period).

Public Service Loan Forgiveness:

At Pierce College, we value the contributions of our employees and strive to support their professional and personal growth. One significant benefit of working with us is our eligibility for the Public Service Loan Forgiveness (PSLF) program. As an employee of a qualifying public service organization, you may be eligible to have your federal student loans forgiven after making 120 qualifying payments (10 years). This program is designed to support those who dedicate their careers to public service, giving you the opportunity to significantly reduce your student loan debt while making a positive impact in the community.

Financial Peace of Mind: With Public Service Loan Forgiveness, you can focus on your mission to serve others without the burden of overwhelming student loan debt, allowing you to dedicate your skills and talents to providing quality educational opportunities to a diverse community of learners to thrive in an evolving world.

Flexible Repayment Options: We encourage our employees to explore various repayment plans, including income-driven options that can make monthly payments more manageable during your service as a public employee.

Join Our Dedicated Community Now:

If you are committed to helping Pierce College become an anti-racist institution; ensuring that every student in the Pierce College District feels valued, respected, and inspired to achieve their goals than Pierce College needs you! We provide a brave space for Black, Indigenous, Persons of Color (BIPOC), LGBTQ/QTPOC students, students with disabilities, and all students and staff to seek refuge, and an opportunity for them to cultivate their strengths, intelligence, resilience, and creativity. This role that not only enhances your career but also offers financial benefits through programs like Public Service Loan Forgiveness. We encourage you to apply!

Bargaining Unit

Classified employees of Pierce College are covered by the Washington Public Employees Association (WPEA). For more information, please visit http://www.wpea.org/.

Discounted Health Education Center Membership

Employees of the college receive a discount on Health Education Center membership, which provides access at both campuses to a complete set of cardiovascular and strength training equipment and a full gymnasium at the Fort Steilacoom campus. Personal trainers and physical education classes are also available for an additional fee.

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In what ways have you integrated multicultural responsiveness as part of your professional development? Please limit your response to a maximum of 500 words. To learn more about our Equity, Engagement, and Belonging efforts, please visit: https://www.pierce.ctc.edu/about/mission-vision/equity-engagement-belonging/

Required Question

Employer Pierce College

Address 9401 Farwest Drive SW

Lakewood, Washington, 98498

Phone 253.964.7342

Website https://www.pierce.ctc.edu/hr