EMS MANAGER

EMS MANAGER

Salary

$11,141.75 - $13,542.83 Monthly

Location

Victorville, CA

Job Type

Full-Time

Job Number

2026-053

Department

Fire

Opening Date

08/26/2026

Closing Date

9/25/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Summary

Under general direction, performs duties related to Emergency Medical Services including training, monitoring, evaluation, procurement, inventory control, quality control, quality improvement, legal/regulatory compliance, public education, and training records; performs related duties, as required.

Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include but are not limited to the following:

• Analyze, plan, design, implement, and administer Emergency Medical Services (EMS) programs as well as other related department wide and community-oriented programs.
• Perform quality assurance reviews of EMS documentation and care delivered.
• Evaluate EMS data and identify methods of providing effective emergency medical care.
• Design quality assurance programs to measure outcomes and effectiveness.
• Develop and manage system for compliance with controlled substance regulations.
• Conduct research and analysis of current and future EMS issues and trends.
• Plan, organize, and deliver training programs for Paramedic and EMT providers.
• Conduct and evaluate EMS training activities and classroom instruction sessions such as CPR, Basic Life Support, etc.
• Conduct threshold incident reviews for EMS related activities.
• Ensure EMS system regulatory compliance.
• Serve as a liaison between the Fire Department and hospitals, ambulance supervisors, and other agencies regarding EMS activities.
• Represent the Fire Department on local, state, and federal boards/committees.
• May be utilized in an operational support role at the discretion of the Incident Commander.
• Create and administer an EMS public education program.
• Coordinate the maintenance of EMS records relating to certification, training, patient care reports, etc.
• Develop, review, and update EMS policies and procedures, as necessary.
• Develop and manage the budget for EMS.
• Oversee ordering and EMS Inventory.
• Develop and oversee the Exposure Plan for City employees.
• May apply for and/or manage grants.
• Supervise EMS staff.
• May perform the duties of Designated Infection Control Officer for the department and the City.
• Participate in the development and administration of division goals, objectives, and procedures.
• Safely operate City vehicles and equipment.

Minimum Qualifications

Education, Training and Experience Guidelines:

Bachelor's Degree from an accredited institution in Paramedicine, Fire Science, Emergency Medical Services, Nursing or closely related field AND five (5) years of experience in the delivery of emergency medical care as a Registered Nurse or significant pre-hospital care as a Paramedic.

License and Certification Requirements:

• Must possess a minimum of a valid California Class "C" driver's license upon hire, or out of state equivalent, and maintain throughout the length of employment with the City of Victorville.

• Possession and maintenance of certifications as a provider in the following are required:

• Licensed California State Paramedic or Registered Nurse.

• Cardiopulmonary Resuscitation (CPR).

• Advanced Cardiac Life Support (ACLS).

• Possession and maintenance of certifications as a provider in the following are required within one (1) year of hire:

• Pre-Hospital Trauma Life Support (PHTLS) Instructor.

• Advanced Cardiac Life Support (ACLS) Instructor.

• Possession and maintenance of Emergency Medical Services Authority (EMSA) required training to function as a Continuing Education (CE) training provider.

• Handtevy Instructor.

Knowledge of:

• Regulatory requirements associated with the purchase, storage, supply, and administration of controlled substances.
• Pre-hospital care system and emergency health practices and procedures.
• State and local laws and regulations governing emergency medical services and the safety of emergency medical providers.
• State and federal ALS and BLS licensing/credentialing/recertification processes and requirements.
• Established professional standards and best practices.
• Basic and advanced life support (including advanced cardiac life support, pediatric life support, etc.), procedures, equipment, and pharmaceutical supplies.
• Inland Counties Emergency Medical Agency (ICEMA) pre-hospital protocols.
• Principles and methods of adult education and training program development and administration.
• Principles and practices of training needs and analysis.
• Basic principles of budgeting.
• Records management.

Skill in:

• Preparing and administering large program budgets.
• Preparing clear and concise administrative and financial reports.
• Meeting and dealing tactfully and effectively with the public in all types of situations.
• Collecting, analyzing, and evaluating data and the ability to prepare and deliver it clearly and concisely.
• Reacting quickly and calmly in all types of emergency situations.
• Speaking effectively before public gatherings.
• Researching, analyzing, and evaluating new service delivery methods and techniques.
• Operating office equipment and computers.
• Interpreting and applying federal, state, and local policies, laws, and regulations.
• Demonstrating an awareness and appreciation of the cultural diversity of the community.
• Communicating clearly and concisely, both orally and in writing.
• Working cooperatively with other departments, City officials, and outside agencies.
• Preparing and presenting public information and educational programs.
• Establishing and maintaining effective working relationships with those contacted in the course of work, including City and other government officials, community groups, and the general public.
• Applying safe work practices.

Physical Demands & Working Environment

Work is performed primarily in an office environment, but the incumbent must have the mobility to respond to major fire alarms, fire inspections and emergency situations. Work is performed at City Hall and in a field environment as needed and in close proximity to subordinates. Must have the stamina to work long hours, and to attend night meetings after working a full day. There is moderate exposure to dust, temperature, noise, and inclement weather, with occasional exposure to hazardous work conditions; some exposure to irritating chemicals. Must be able to lift 50lbs. Incumbent must be able to see and hear in the normal range with or without correction and communicate verbally and in written form with great facility and must be able to be understood. Incumbent will be required to respond to emergencies after regular working hours and on weekends and must be willing to work an irregular schedule, which will include weekends, holidays, evenings and/or varying hours.

SALARY: Employees typically start at Step "1" of the salary range. Part-time employees do not receive benefits or merit increases and are hired at an hourly rate.

VACATION: Paid vacation is based on years of City of Victorville service: 80 hours for 0-5 years; 120 hours for 6-10 years; 160 hours for 11-15 years; 200 hours for 16+ years effective July 1, 2015.

SICK LEAVE: 96 hours of paid sick leave per year, including a sick leave pay back program upon resignation with five years of service.

HOLIDAYS: 13 Holidays per year plus one floating holiday for eligible full-time employees.

MEDICAL/DENTAL/VISION INSURANCE: Available for full-time employees and their eligible dependents, with a fringe subsidy.

DEFERRED COMPENSATION 457 PLAN: Available to interested employees.

LIFE INSURANCE: City-paid Life insurance coverage for full-time employees equivalent to one times annual salary, plus additional AD&D coverage. Supplemental life, accidental/death and dismemberment insurance available, paid for by the employee.

RETIREMENT: For employees hired on or after January 1, 2013, Public Employee's Retirement system contributions will be implemented according to Assembly Bill 340, Pension reform. Classic member's formula: 2.5% @55/ New member's formula: 2% @62. Effective July 1, 2015, employees pay CalPERS 8% employee contribution. The City does not participate in the Social Security program. Part-time employees are provided a supplemental retirement program under the deferred compensation program. The City is required to participate in the Medicare Program and contributes a matching 1.45% of salary.

SHORT-TERM DISABILITY: Employee-paid benefit provides 60% of salary after seven-day waiting period, up to a maximum $1,600 weekly benefit.

LONG-TERM DISABILITY: City-paid benefit provides 66-2/3% of salary after 90 days of disability for full-time employees, up to a maximum of $5,000 monthly.

EMPLOYEE ASSISTANCE PROGRAM: Provided for all full-time employees and their eligible dependents.

ADDITIONAL BENEFITS: Paid Parental Leave, Bilingual Pay, Tuition Reimbursement.

01

Do you have a bachelors degree from an accredited institution in Paramedicine, Fire Science, Emergency Medical Services, Nursing or a closely related field?

• Yes
• No

02

Do you have five (5) years of experience in the delivery of emergency medical care as a Registered Nurse or significant pre-hospital care as a Paramedic?

• Yes
• No

03

Are you a licensed California State Paramedic or Registered Nurse?

• Yes
• No

04

Do you possess the Cardiopulmonary Resuscitation (CPR) and Advanced Cardiac Life Support (ACLS) certificates?

• Yes
• No

Required Question

Employer City of Victorville